[wannabe1]

Hmmmm...

Let's use the "Add" button and see if we can give you permission to use the registry editor. If your computer has a name, use that where I place computername.

In "Group or user names": Click "Add" to input each of the following:

Administrators (computername\Administrators) click "Ok", then "Add"
CREATOR OWNER click "Ok", then "Add"
SYSTEM click click "Ok", then "Add"
Users (computername\Users) click "Ok"

In "Permissions for Administrators", check the noted boxes for each in the list:

Administrators...Full Control (allow), Read (allow)
CREATOR OWNER...Special Permissions (allow)
SYSTEM...Full Control (allow), Read (allow)
Users...Read (allow)

"Apply" the changes and cick "Ok".

Now see if you can navigate CLSID

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Let's try another merge to the registry...

Download the attached file and extract it to your desktop. Right click on the extracted file and choose "Merge"...accept the change.

Does it merge successfully?

wannabe1

Attached Files

•  reg2.zip   418bytes   165 downloads

[wannabe1]

Let's try another merge to the registry...

Download the attached file and extract it to your desktop. Right click on the extracted file and choose "Merge"...accept the change.

Does it merge successfully?

wannabe1

Attached Files

•  reg2.zip   418bytes   165 downloads

[vicki T]

Sorry, I just now read your new messages. I didn't realize they were on the next page. Duhh!!! I'm not sure what "add" button you are referring to, can you clarify please?

[wannabe1]

I was wondering why you hadn't replied.....

Try the reg merge in my last post first...let me know if it merges.

[vicki T]

Yes, it did.

[wannabe1]

Try to open System Restore....

[vicki T]

I did, still blank.

[wannabe1]

Ok....

Back to the registry editor...can you expand CLSID?

[vicki T]

Nope

[wannabe1]

Let's do the permissions thing from post #46. Do this from the Safe Mode Admin account. Open Registry Editor, click on "Edit" on the toolbar, and select "Permissions". That's where you will find the "Add" button I spoke of...

I've got to step out for a bit, but will check in when I return...

wannabe1

[wannabe1]

You know...I'm starting to wonder if we are looking at a corrupt user account. It doesn't really have have the classic symptoms, but then again, something sure has you locked out of the registry. I think we can fix this thing if we can get in there and do a little editing.

I'm off to eat Easter dinner (Happy Easter, btw) and play with my grandson. I will be back a little later and we'll explore this possibility a little further.

wannabe1

[vicki T]

Sorry, I just got back. I went to Easter dinner, too. And ended up spending a little more Quality Time than I had first planned! You mentioned my user acct.?

[wannabe1]

Hi viki T...

Go to this Microsoft Page and use Method 2 to create a new user account (make sure to give it fill admin permissions) and move your data to the new account. Reboot and log into the new account and see if System Restore will open. If no joy with that, open the Registry Editor and see if you can expand the CLSID key.

[vicki T]

I get as far as Computer Management (Local) but there is nothing that says Local Users and Groups. There is only System Tools, Storage, and Services. I tried looking in those but find nothing that says users or groups.??

[wannabe1]

Ok...let's see if we can do this from Control Panel. From Safe Mode (Admin Account), open Control Panel and double click "User Accounts". Click on "Create a new account"...follow the prompts to create a new account with full admin permissions. Reboot into Normal Mode and try System Restore.