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Need help with Windows Installer problem!


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#1
TheQuij

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Nearly every single time that I try to open a program such as Internet Explorer or Disk Defragmenter, or even when I try to open most folders on my computer, a small window pops up again and again that is titled "Window s Installer" and says "preparing installation." This usually prevents the program that I am trying to open from running. After a while, the window says that it is gathering required information and is configuring Microsoft Office Professional Edition 2003. Then, a bigger window pops up saying "Installation Error: File not found
A required Installation File SKU011.CAB could not be found." Then it says "Original Installation source Required . . . Once you have located your installation source, click OK." The default place for it to look in is D:\, but everytime I click OK, the same window pops up again and again because the file was not found on D:\. Can anyone tell me where I should look to find the file SKU011.CAB?
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#2
gerryf

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The obvious question---have you tried removing then reinstalling office profressional?
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#3
TheQuij

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Yes, I have. The problem was solved for about three weeks, then it came back.
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#4
memberix

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Try copying the file SKU011.CAB from the office CD to c:\MSOCache\All Users\ folder.
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#5
TheQuij

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The Laptop that I am using was given to me by my school, so I do not have the installation CDs, but the technology help desk does. Is there a way that I can get that file without using the CDs?
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