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Motorola Rokr

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I need help. I just bought a Motorola Rokr, and I cannot get the I-tunes feature to work properly. I hooked the phone up to my computer and supposedly transferred the songs successfully, but when I tried to open them up nothing happens. I thought maybe I need to reinstall I-tunes on the phone but I do not know how because I am not good with this kind of thing. Can anybody help? I want to try to deal with this myself before having to send it back, the shipping gets expensive. Thank you in advance if you are able to help!

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    Retired Staff

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first thing I would do is download the latest itunes...if you loaded the one that came with it, it is often out of date.
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You can find the newest iTunes here: http://www.apple.com/itunes/download/
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