I have an iSearch Trojan (sysupd.dll) that also runs desktop.exe. I've run Norton AntiVirus with the latest definitions and it identifies sysupd.dll as a Trojan.Download but cannot delete or quarantine it. It regenerates itself from a hidden directory [c:/windows/isrvs] directory which contains the following files which cannot be deleted or accessed - Applications - desktop.exe; edmond; ffisearch; XPI file - isearch.xpi; DLL files - mfiltis.dll; msdbhk.dll. There is also a sub-directory called icons that contains icon files called "hushware";
"popupblocker"; "spywareavenger", "usaplatinum" and "virushunter" - none of which can be deleted.
I have tried to disable all start-up items incuding ffisearch, but, every time I exit msconfig, it re-enables itself. I have also run Spybot, Ad-Aware SE, and HouseCall. I attempted to install Windows Update SP1a, but it 'failed' to install. I followed all the other prep steps. Thank You for generously taking the time out of your busy day to help me. Here is my HijackThis report:
Logfile of HijackThis v1.99.1
Scan saved at 10:59:11 PM, on 2/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\logon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\sysmonnt.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\My Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: Begin2Search.com Bar - {207AEF46-0596-4966-A7BF-098F247E85BB} - C:\WINDOWS\System32\ic2_win.dll
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [Windows FormatAd] C:\Program Files\Windows FormatAd\WinForm.exe
O4 - HKLM\..\Run: [ws9f3tP] mnmrtmgr.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [WinLogon] C:\WINDOWS\logon.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\Vomawq.exe
O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\Temp\WTuninst.exe /remove
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\Temp\TBuninst.exe /remove
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [shersncb] c:\windows\shersncb.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Psrpao.exe
O4 - HKLM\..\Run: [saie] c:\windows\system32\saie.exe
O4 - HKLM\..\Run: [rnwljc] C:\WINDOWS\System32\rnwljc.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [pirnxc] C:\WINDOWS\System32\pirnxc.exe
O4 - HKLM\..\Run: [ntechin] C:\WINDOWS\system32\n20050308.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\System32\yiywky.exe
O4 - HKLM\..\Run: [jhak631f] C:\Program Files\jhak631f\jhak631f.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [App32dll] c:\windows\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [antiware] c:\windows\system32\elitemkw32.exe
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\System32\sysmonnt
O4 - HKCU\..\Run: [prutqct] C:\WINDOWS\System32\prutqct.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [hBqpRjj9U] lansrvc.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E19EE6E3-9EE8-494A-A14C-44595D84BDC3}: NameServer = 24.29.99.20,24.29.99.21
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE