Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Outlook Express 6


  • Please log in to reply

#1
Age B

Age B

    Member

  • Member
  • PipPip
  • 22 posts
I have recently started to experience this Outlook issue.
Basically what is happening is this:
When Outlook Express 6 is clicked upon to run and open it continues to run with the
Outlook logo appearing with it then running into my Outlook Express front page which
is the correct procedure.

However, from here on it now takes at least 5-7 minutes for Outlook to open
up and to gain access into the inbox and use OE's functionality.
The mail retreival icon in my task bar appears on and off meaning that is
actually downloading my mail during this "hanging time".
Outlook Express pretty much freezes and hangs with the loading hour glass remaining.
I end up losing the Outlook icon within the top of the page and its page
title header reads "Not Responding".

After the wait 5-7 minute wait Outlook Express returns to it's normal self by then
going to my Outlook Express front page where I can gain access to my inbox with my
new mail received and retreived and I can then continue to work within
Outlook Express with ease.

The above issue occurs each time Outlook Express 6.0 is opened with the exact
behaviour as per above.

Prior to this my emails through Outlook were working and operating 100%

I received the Microsoft error report suggesting I may have malware or
spyware.

Here is the Outlook Express error report contents:

Error signature
szAppName : msimn.exe szAppVer : 6.0.2900.2180 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

C:\DOCUME~1\Age\LOCALS~1\Temp\WERff3d.dir00\msimn.exe.mdmp
C:\DOCUME~1\Age\LOCALS~1\Temp\WERff3d.dir00\appcompat.txt


Error report link to Microsoft -
http://oca.microsoft...0b39a2&SID=1892

I have cleared all my temp files, completed maintence tasks including compacting all folders and deleted emails yet I am still having the same problem. :whistling:

Can anyone recommend a fix for this as I am desperatley trying to resolve this bug :blink:

Any help would be much appreciated.

Cheers
:help:
  • 0

Advertisements


#2
james_8970

james_8970

    Trusted Tech

  • Retired Staff
  • 5,084 posts
Firstly, if microsoft has said you might have spyware please follow my following advice,

Please go to the [http://www.geekstogo...o_Here-f37.html malware [/url] forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

Thanx
James
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP