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Norton Internet Security: installation failed


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#16
jomtones

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get registrar, do a search+ delete for all symantec + norton keys, same on your hard drive, worked for me.

would now recommend AVG free over Avast, bit less clunky.
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#17
Lamron333

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get registrar, do a search+ delete for all symantec + norton keys, same on your hard drive, worked for me.

would now recommend AVG free over Avast, bit less clunky.

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Link please, I did a search but Zippola, its maybe cuz of the way you spelled it or somthing.
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#18
jomtones

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sorry link to what? if registrar here: http://www.resplendence.com/reglite

Edited by jomtones, 20 September 2005 - 04:43 PM.

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#19
Lamron333

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sorry link to what?

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registrar

Thx for the post edit & link, Checkin it out now,... :tazz:

Sorry guy no go, still saying I have to renew in like 19 days, but it did clean up my comp of the noramal keys, but not the timestamp.

Edited by Lamron333, 21 September 2005 - 01:40 AM.

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#20
randy2586

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Hello,
I too have this problem and have followed all of these steps, but to no end to the frustration on my end, it still will not work.

Does anyone have anyone out there have any more suggestions for me, because I still cannot install Norton Internet Security 2005?

If this means anything, I just reformatted my computer and installed the windows xp that HP gave me.

Any help will be greatly appreciated.
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#21
stallionsims

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Hi guys,
One step is to check for the windows installer service.this error message comes out when the windows installer service is manual and stopped.
click start
click run
type services.msc
this will open the services.msc window.
Look out for windows installer service.the startup type should be automatic and the service status should be started.
In most of the cases it will be manual and stopped.So,change it to automatic and started.
This has worked a million times for me.
Post back if it was useful. :tazz:
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#22
jomtones

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jeezus do yourselves a favour and just GET RID of that horrible norton crap. their bloat is worse than M$'s!!! get AVG, it's FREE and uses few resources! :tazz:
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#23
randy2586

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That didnt do anything, any other suggestions? anyone?
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#24
stallionsims

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hi randy,
one last complete suggestion here.

1.run the symnrt.exe removal tool which can be downloaded from here.
restart the computer.

2.delete the following folders if they are seen
c:\program files\common files\symantec shared
c:\documents and settings\all users\application data\symantec
(Application data folder is a hidden folder)
c:\program files\norton
c:\program files\symantec
c:\program files\symnetdrv

3.open registry editor.
start\run\type regedit
click ok
take a backup of it.
delete the following registry keys
hklm\software\symantec
hkcu\software\symantec

4.check for the following services to be in automatic and started
eventlog,task scheduler and windows installer

5.doing a cleanboot in windows XP
open msconfig,start\run\type msconfig
click ok
In the MS system config utility,if it is in normal startup change it to selective startup.if it is in selective startup already,switch to normal and switch back to selective startup.
click services tab at the top.
at the bottom put a tick mark in hide all microsoft services.
click on the disable all button.
click startup tab at the top.
click disable all button at the bottom.
click apply .click close.click restart.
restart the computer and reinstall norton and it should install fine.

6.post installation task
once installation is complete,click restart windows later and click finish.
click start\run\type services.msc
change the symanteccoreLC service from manual to automatic and start the service.
open msconfig,click start\run\type msconfig\click ok
in the MS system config utility,change it to normal startup and click apply,click close.click restart

7.after the pc restarts,activate the norton and start using it.

!post if it worked! :tazz: or go to another free secuity software :)

Edited by stallionsims, 20 October 2005 - 11:05 PM.

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#25
randy2586

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I have no doubt in my mind that your directions wil work, but I got tired of trying for the quick fix, so I just reinstalled Windows and it works great. Thanks though. I appreciate all the hard work you put into your last post. I now know who to ask if I have a problem.
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#26
stallionsims

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hi randy,
happy to see that it worked finally after reinstalling windows though!!!!!!!!
keep posting if you have problems.
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#27
kenningr

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Meldrew's fix worked great for me! After wasting an entire afternoon trying to get Norton Internet Security to install properly, I was about to give up when I Googled onto this forum. I tried Meldrew's suggestion and ran the Norton uninstall files I downloaded from the Symantec website as he suggested. After completing that step, Norton Internet Security installed like greased lightening! I previously had Norton SystemWorks 2003 and SystemWorks 2005 on my computer, and even though I thought I had uninstalled them their remnants were apparently screwing up the installation of Internet Security. Norton's user's guide and website were absolutely useless in helping me fix the problem......then I found Geeks to Go and solved the problem in a flash. I'll be checking here again when I have future issues to resolve. Thanks Meldrew!!

kenningr
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#28
randy2586

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Yea that computer is all good to go now.

But I have a different problem with my desktop;

I just finished installing the drivers for my desktop and now after I restart my computer, it hits the BSOD right before I get to login and then proceeds to restart. I dont know why, or what I can do because I cannot log into windows in normal mode to uninstall anything, nor can I uninstall anything in safe mode. How would I go about fixing this problem?

thanks in advance.
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