[Matt Mccarthy]

When on the Internet, IE or AOL, things almost grind to a halt.

I'm on dial-up, 64K on an ISDN as broadband not available. I have a 3 Gig P4, 512 RAM and plenty of hard disc space running Xp Professional which is fully updated. I have disabled McAfee to no effect. I have not tried to disable the Firewall.

On Windows Task manager, iexplore is working overtime when the problem occurs.

The PC runs fine when not connected.

Any suggestions?

Matt.

P.S. Problem is intermittent - it isn't doing it now!

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Are you connected to AOL using their main client

[CJIS]

Are you connected to AOL using their main client

[Matt Mccarthy]

Hi,

Sorry, I should have given more detail.

I use AOL for e-mail only - I log on using their software and the lo-call number.

I browse on Freeserve (Wanadoo) as I have an anytime contract with them.

The problem occurs when connected with either.

I have a second PC in the house - a 2.4 Gig P4 set up in exactly the same way. I am using it at the moment with no problem which makes me think that its something wrong with the software/setup on the other PC.

Matt.

[CJIS]

There are a lot of reasons why this would happen. Try clearing your cache and prefecth and things like that.

Edited by CJIS, 14 April 2006 - 04:13 AM.

[Matt Mccarthy]

How do I do that?

[CJIS]

first go start/run and type in prefetch and then select all and delete. Use internet options to delete cookies adn history/temp internet files.

[Matt Mccarthy]

I have already done that. I use Windows washer and Disc cleanup regularily.

Matt.

[CJIS]

it sounds like something could be conflicting with IE, would you be able to try another browser and see if browsing is OK. Try opera as i use this and it is simple and easy to use and is a fast browser which takes up less resources than IE.

[fleamailman]

Welcome to G2G, please may we have a bit more detail in that grinding to a halt means boths ways, compared to when and constant or frequent.
Sorry I am just trying to get the picture of the problem from what you are saying.

[Matt Mccarthy]

I could try another browser, but I'd rather fix this one !

[fleamailman]

OK, it is a start we can make out that you are on IE and 56k modem, now what is your AV please. Sorry, AV as in antivirus/firewall/both.

Edited by fleamailman, 14 April 2006 - 04:56 AM.

[Matt Mccarthy]

Virus scan is McAfee version 4.5.1, Firewall is Windows Firewall

[fleamailman]

Ok, those are two good reasons for the slowness of your comp then, can't be helped. Ok, I am just giving you the standard Sping clean up steps, which should return you a lot of performance. But high security and quick performance are at odds with each other here.

Last question to clear something, was it working better at some previous stage?

Anyway good luck with the spring clean, it takes quite a long time but is worth it in the end.


Time to use your "runbox" to clean your computer,
(all these steps are done with the run box then)

Run Box
find and press the keys; the Windows flag botton and the R botton together(up pops the runbox)
(all these steps can be simply done by typing commands in the run box then)

Step1 deleting the prefetch files
type, or cut/paste this to runbox: prefetch
press: enter
(the prefetch folder opens)
press: Ctrl botton with the A botton(select all is the same)
press: shift + delete botton(deletes with prompt)

Step2 disc clean up
type or cut/paste this to runbox: cleanmgr.exe
choose drive(normally C: but comps differ)
press: enter(this process can take a long time)

Step3 disc defragmenter
type or cut/paste this to runbox: dfrg.msc
press enter(this process can take a long time)

Step4 checkdisk
type, or cut/paste this to runbox: chkdsk /f /r
press: enter( black window appears)
press: Y botton
press: enter
reboot the computer(this process is the longest, worse the screen may be lost before hours later the computer arrives at the welcome screen)

Step5 download: clean up.
cleanup
http://www.stevengou...anup/ysspec.htm
run: cleanup

Step6 Start ups
type, or cut/paste this to runbox: msconfig
press: enter
mousemove to: start ups
keep; antivirus related and wanted entries
check: unknown entries
disable: ones you are sure are unneeded.

Good, although this has taken you a long time, I think your computer will thank you for it, and goblins love comps.

[Matt Mccarthy]

Hi,

I've tried all that you suggest and the problem persists. It's as if the processor is struggling with a huge file when all I'm asking it to do is load a web page. iexplore is using the resources on task manager.

The PC works perfectly well with all other programmes - it used to work well on the internet.

IE seems to be demanding huge resources and the processor, a 3 Gig P4 can't deal with it.

Matt

[fleamailman]

Ok, at this point I am beginning to think that it is malware, though a system restore back to the date previous to this problem might work too though you will need to back up all your "since that date needed data" beforehand. OK, if you are going the malware removal way here is the link:

http://www.geekstogo..._Log-t2852.html