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Anyone else having this problem?


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#1
mak65

mak65

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Hi all,
I had a problem when right clicking on the desktop to get the drop-down properties menu.
I'd right click and get an hourglass...forever. No matter what I tried to do I couldn't get out of it.
Had to push the power button to restart. I tried this several times to see if I could figure out what was causing it.
I was, however, able to call up task manager (Ctrl/Alt/Delete) and found an exe file named verclsid.exe which was only a running process when the hourglass problem was going on. If I ended that process the hourglass went back to my normal cursor. One right click later, the hourglass was back and the process was running again.
I tried a System Restore and that didn't correct the problem.
Finally, I went to Add/Remove Programs and removed the most recent Windows update (Security Update for Windows XP - KB908531) and this fixed the problem. I had to turn off Auto-Update to keep it from downloading again.
I spoke with my brother and he had no problems after the same update.
I checked out Microsoft for any info on issues with this update and didn't find anything.
I isolated the problem but don't know where to go from here.
Has this happened to anyone else?
If so, is there a way to install the update and repair the problem?
Thanks for any information you can provide.

Edited by mak65, 14 April 2006 - 07:48 PM.

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#2
gerryf

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this is what I have been able to find out--seems the file is used to validate activex controls and ensure they cannot harm windows

What does this mean...I think..it could mean you have a harmful activex control on your system...it could mean your IE settings are too low?

I would reset the security and privacy settings to default in Internet Options

I would probably delete all the activex objects under INTERNET OPTIONS > GENERAL > TEMP INTERNET FILES > OBJECTS

Be interested to know how that works
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#3
mak65

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I'll try what you recommended.
Thanks, gerryf.
I'll post the results soon.
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