Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

USB not working.


  • Please log in to reply

#1
cambridgedj

cambridgedj

    Member

  • Member
  • PipPip
  • 12 posts
Hello.

I have a sony vaio(bah) PCV-RS620G Desktop. Less than 6 months ago my USB ports went out on both front and back of computer. They would not supply power to devices. I eventually had the motherboard replaced with a new one of same model.

Sadly to say, earlier this week my computer froze and after reboot I got a bunch of messages in regards to usb devices not being found. Needless to say I eventually got the error about power being exceeded even though I had unplugged everything. Ive since then done a system restore, and uninstalled/reinstalled usb drivers in safe mode. Window's reinstalls drivers, no errors in device manager. The USB ports are still feeding power to devices but windows does not detect them

Here's everest info below in regards to motherboard.

Any help is appreciated:)

Field Value
Motherboard Properties
Motherboard ID 63-0300-000001-00101111-091404-SPDALE_G$A0062001_BIOS DATE: 09/14/04 13:41:20 VER: 08.00.08
Motherboard Name Asus P4SD-VL

Front Side Bus Properties
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 200 MHz (QDR)
Effective Clock 800 MHz
Bandwidth 6400 MB/s

Memory Bus Properties
Bus Type Dual DDR SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 4:6
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth [ TRIAL VERSION ] MB/s

Chipset Bus Properties
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
In device manager, did you click + next to universal serial bus controllers, right click each entry then click remove then reboot
  • 0

#3
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
hi Keith.

Yes both in regular boot and safe boot.

Listed now:
Intel® 82801EB USB universal host controller - 24d2
Intel® 82801EB USB universal host controller - 24d4
Intel® 82801EB USB universal host controller - 24d7
Intel® 82801EB USB universal host controller - 24de
Intel® 82801EB USB enhanced host controller - 24DD
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Have you checked in BIOS set up for USB legacy support
  • 0

#5
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Legacy enabled in the bios yes.
  • 0

#6
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
One option is to uninstall the USB 2 / Enhanced controller then see if you can connect anything USB

Right click an entry in USB controllers, click disable, reboot then re-enable the controller

Switch the PC off, remove the USB leads, switch the PC tower off if it has a switch, remove the plug from the wall, then from the PC tower, leave it for half an hour or so, plug it back in, boot the PC, connect one USB lead
  • 0

#7
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
still no dice. Did as above. I can hear the sound it makes when it recognizes a USB device apon boot but still no device recognition once in windows.

Cambridge
  • 0

#8
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Can you right click a USB controller, click properties, click power and see what is available

Possibly worth checking them all and noting the figures down and posting them
  • 0

#9
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
USB Root Hub

Power: Self Powerd
Total power available: 500 mA per port

Desc: 2 ports available. Power Required 0 mA

Driver Date: 7/1/2001
Driver Version: 5.1.2600.2180

Power Management: (Marked) Allow the computer to turn off this device to save power.

Location 0

All say that under power and details.

All still show working properly
  • 0

#10
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Does the details from the root hubs give the same when you have a device connected and switched on?
  • 0

Advertisements


#11
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Yes everything remains the same.
  • 0

#12
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Could you remove the tick for allow the computer to turn this device off and click apply then reboot
  • 0

#13
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Done and no good. Still feeding power to the USB devices.

Thanks again for the patience
  • 0

#14
Muggle

Muggle

    Member

  • Member
  • PipPip
  • 14 posts
http://juljas.net/li...usbproblem.html

IRQ conflict...Sony is known for this.
  • 0

#15
cambridgedj

cambridgedj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Is it wise to try this patch with a desktop PCV-RS620G ? I read and just saw it mention laptops.

danké
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP