[anteffy]

A shortcut for a Main Exceptions log has appeared on my desktop and I am unable to remove it or even find out how it got there, or find out what it is for. What do I do to get rid of it and stop it from coming back?

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hello
Sorry for the delay in response as we have been very busy lately.

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

if you have gotten your issue resolved could you please reply here and let us know.
Thanks

[Dragon]

hello
Sorry for the delay in response as we have been very busy lately.

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

if you have gotten your issue resolved could you please reply here and let us know.
Thanks