Aol and internet
Posted 16 April 2006 - 08:04 AM
Posted 16 April 2006 - 09:42 AM
Be sure to do a delete of AOL by Control panel's Add/Remove Utility, then do a HD search for the rest of the AOL stuff and manually delete those folders/files. Only thing left then would be Registry keys, but any free Registry Cleaner will do those for you. GTG has several recommendations for this utility.
You might also want to go to the Malware Section and follow the clean up instructions there just to be sure.
The fact AOL worked after being installed on the phone line is because the new cable connection may not have been installed properly. Did the guy run the install software for the cable modem? If yes, then you may need to check the Firewall permissions for it under the Exceptions tab. Also, check via Control Panel under Phone and Modem Options. You could also right-click on My Computer, select Properties and the the Hardware tab. Click Device Manager, select View menu and then Devices by connections. Expand all the submenu items (have the plus + sign) if possible. Note any items with yellow exclamation points or red x's.
Be sure to set/check Internet Explorer's Internet Options as well as SP2 being installed.
Bet I missed something, but other members will come along with ideas and/or solution.
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