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Blue Screen, Cannot Boot


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#31
xxfntmxx

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Hi again, sorry i took so long, had to run an erran. i did what u said, and i still get the same thing when it trys to check the disk, cannot open volume for direct access and windows boots.

:whistling: :blink:
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#32
wannabe1

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Do you have Service Pack 2 installed on this machine?
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#33
xxfntmxx

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yes i do
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#34
wannabe1

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How about Spyware Doctor or ZoneAlarm...are they installed?

Edited by wannabe1, 17 April 2006 - 03:42 PM.

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#35
xxfntmxx

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I DO NOT have both spyware doctor or Zonealarm installed

i have installed them on this computer before, but have since then uninstalled them, i dont know if that makes a difference
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#36
wannabe1

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Look in Add or Remove Programs for references to either of the above earlier mentioned applications or to PC Tools. If any are there, remove them.

Navigate to C:Windows\System32\drivers and see if the file ikhlayer.sys is in there. If you find it, delete it.

Let me know what you find.
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#37
xxfntmxx

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i dont have spyware doctor or zonealarm installed, and i didnt find ikhlayer in the folder or in window search
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#38
wannabe1

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Man...wierd problem... :whistling:

Open "My Computer" and right click on the C: drive...choose "Properties". Under the "Tools" tab, in the "Error Checking" section, click on "Check Now", untick both check boxes and click on "Start". Does this run the short test?

Edited by wannabe1, 17 April 2006 - 04:30 PM.

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#39
xxfntmxx

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um...i think its running it, theres a bar running under it and phase #
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#40
wannabe1

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Cool! This should run the first three stages.

While we're waiting, do you use Norton Anti Virus or Bit Defender?
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#41
xxfntmxx

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i use bit defender internet security suite
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#42
wannabe1

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A-Ha!

Do you have it on cd or as a downloaded installer package? I ask because I think that is what is locking the drive. If you will be able to easily reinstall later, I'd like to have you remove it and try the full chkdsk /r from command prompt.
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#43
xxfntmxx

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ooo...DANG BITDEFENDER!! :blink:

ill try that, uninstall it then install it again.

Thanks again for the help, in the mean time, you can take a break, its well deserved! :whistling:
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#44
wannabe1

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Yup...

Uninstall it...run the chkdsk /r...reinstall it

Wanna bet it runs?
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