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missing files


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#1
carolmccann

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hi after installing registry cleaner on my pc, i now find some of my files are missing, i cant uninstall the reinstall as this message keeps coming up THE LOG FILE C:\PROGRA~1\DISNEY~1\DISNEY~2\DeIsL.isu is not valid or the data has been corrupt uninstallation will not continue please :whistling:
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#2
Retired Tech

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How many programmes are affected?
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#3
carolmccann

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hi not quite sure but at least 2 that i know of and only found that cos daughter wanted to play her game
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#4
Retired Tech

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If you re-install a programme it can replace whatever is missing to prevent its uninstall

Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD.

Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

System File Checker gives an administrator the ability to scan all protected files to verify their versions. If System File Checker discovers that a protected file has been overwritten, it retrieves the correct version of the file from the cache folder %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

System File Checker also checks and repopulates the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run System File Checker.

The System File Check is only concerned with replacing missing or corrupt system files, and does not affect installed software or data

If you do not have an XP CD then you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

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#5
carolmccann

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the only problem is it wont uninstall to then reinstall cos the programme is missing a file
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#6
Retired Tech

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After the system file scan, could you load the installation CD to see if it will install, if it does, let it, then reboot and use add / remove to uninstall the programme

There are other ways if it does not install to uninstall
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