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Outlook 2003 does not shut down


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#1
sifo1961

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After exiting OUTLOOK 2003, and restarting it later on, OUTLOOK does not come up. I noticed that OUTLOOK does not shut down properly since Task Manager still shows OUTLOOK under Processes. Whenever I restart OUTLOOK again,, another OUTLOOK process gets created. I would then have to "kill" both processes before I can successfully restart OUTLOOK 2003 again.

On my computer, I can see that OUTLOOK is removed from the process queue (in Task Manager) whenever I exit the program.

The workaround for now is not to exit OUTLOOK and keep it open all the time. Not very convenient since I have two OUTLOOK profiles to check (work and home).

ANy help is appreciated.
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#2
headhunter600

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Try going to outlook help and click on detect and repair.
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#3
sifo1961

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Thanks for the tip, although already did. No luck there.
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#4
headhunter600

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do you have any addons in your outlook, for example do you have a special tool bar in it for your antivirus?

Is this a new problem or has it been this way since installed? Have you checked for the latest updates?
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#5
sifo1961

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Yes, I do have add-ins. I am using MS Contact Manager and Plaxo. I also noticed that there are icons added by Chapura (Palm), Systran ( a translator), Avast (Antivirus) and Adobe because of Acrobat. Now the question is how do you know which one is affecting Outlook?

I did not noticed which one because I did a Clean Upgrade of MS Office and I installed all of it gain altogether. Except for Contact Manager, all the other add-ins were there on my 2000 version, and had no problems.

Any idea of how to turn on and off selectively add-ins without reinstalling?

Ah! by the way, I updated all the software.

Thanks for feeding the thinking machine...
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#6
Retired Tech

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If you go offline then disable the anti-virus does it shut down
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#7
nerds

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I do know of a program that helps the outlook shutdown process... Its not properly terminating all outlook processes because of the add-ins.... Check out..


http://www.daveswebs...n/default.shtml
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#8
sifo1961

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Thanks, for the input. I´ve checked all the add-ins. So far the one add-inn that seem to be causing the problem is the very own Business Contact Manager. I checked with Microsoft and so far they do not have a fix for it.
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#9
sifo1961

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Wow!

I have to confess that I was skeptic about this new add-in. But... it works like a charm! I have to admit that there is always smart enough to figure out what Microsoft can´t.

Thanks.

Worthwhile reccomendation
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#10
nerds

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w00t! Glad to hear it turned out! =D
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#11
mbwizca

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have a look at this site, there is a bunche of thing to try. in my case, Winfax pro was the thing...

http://www.slipstick...blems/close.htm

Good luck :tazz:




After exiting OUTLOOK 2003, and restarting it later on, OUTLOOK does not come up. I noticed that OUTLOOK does not shut down properly since Task Manager still shows OUTLOOK under Processes. Whenever I restart OUTLOOK again,, another OUTLOOK process gets created. I would then have to "kill" both processes before I can successfully restart OUTLOOK 2003 again.

On my computer, I can see that OUTLOOK is removed from the process queue (in Task Manager) whenever I exit the program.

The workaround for now is not to exit OUTLOOK and keep it open all the time.  Not very convenient since I have two OUTLOOK profiles to check (work and home).

ANy help is appreciated.

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