[Buckeye_Sam]

Your log looks good. Any problems?

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It seems a little sluggish still, but to be honest I didn't do much after I posted the logs. I'll make sure to do a "stress" test tonight. BTW - I did receive the "PendingFileRenameOperations" prompt when deleting the malicious files with Killbox. And then I did have to manually restart. I'll post tonight or tomorrow morning. Thanks.

[curtisd]

It seems a little sluggish still, but to be honest I didn't do much after I posted the logs. I'll make sure to do a "stress" test tonight. BTW - I did receive the "PendingFileRenameOperations" prompt when deleting the malicious files with Killbox. And then I did have to manually restart. I'll post tonight or tomorrow morning. Thanks.

[Buckeye_Sam]

Ok. Let me know if you still have problems.

[curtisd]

My PC still seems sluggish. Takes a little time to open apps, etc. What do you think?

[Buckeye_Sam]

Let's run through some basic maintenance for you.

* Clean your Cache and Cookies in IE:

• Close all instances of Outlook Express and Internet Explorer
• Go to Control Panel > Internet Options > General tab
• Click the "Delete Cookies" button
• Next to it, Click the "Delete Files" button
• When prompted, place a check in: "Delete all offline content", click OK

* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):

• Go to Tools > Options.
• Click Privacy in the menu on the left side of the Options window.
• Click the Clear button located to the right of each option (History, Cookies, Cache).
• Click OK to close the Options window
  Alternatively, you can clear all information stored while browsing by clicking Clear All.
  A confirmation dialog box will be shown before clearing the information.

* Clean other Temporary files + Recycle bin

• Go to start > run and type: cleanmgr and click ok.
• Let it scan your system for files to remove.
• Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
• Press OK to remove them.

=========


Go to My Computer and right click on Local Disk(C:).
Select Properties -> Tools.
Under Error Checking click on Check Now.
Check both boxes and click Start.
Click Yes at the prompt and reboot your computer.

After reboot, go right back to the same place and click Defragment Now


=========


Let's clean your registry out a bit:

• Please dowload: RegSeeker.
• Click on "Clean The Registry" in the left panel.
• Check all boxes (make sure the backup box in the lower left corner is selected!).
• After it runs, click "Select All" on the bottom, then right-click on any selected item in the window and select "Delete Selected Items".
• Click "Quit RegSeeker".

Now, open any of your installed programs, and make sure that everything opens ok. If so, reboot, then go back and run the RegSeeker again, do the same thing again if anything is found. When RegSeeker finds nothing else, then it's clean!


=========


Let me know how it goes and if you notice any difference after these steps.
Also post a new hijackthis log and I'll look it over once more for any problems.

[curtisd]

Buckeye Sam,

My PC is running well! Cleaning up the registry did the trick! Thanks, I'll be sending a small donation! Here's the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 7:39:20 PM, on 5/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphia.net/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.a...ad/tgctlins.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1143308311578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145930346796
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe



Curtis

Edited by curtisd, 09 May 2006 - 08:44 PM.

[Buckeye_Sam]

That's what I like to hear!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Renable system restore with instructions from tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.





Thank you for the donation! It is tremendously appreciated!

[curtisd]

Cool, Thanks again!

[Buckeye_Sam]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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