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CD/DVD ROM drive fails to read disks


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#1
DirePenguin

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Using a Dell here, the DVD/CDROM drive is a (according to Unplug/Eject Hardware) TSSTcorp CDRW/DVD TSL462C. If I have the CD inside the drive while the computer is booting, it reads it fine (this problem mostly occurs with CDs with files on them, not installation CDs).

However, if I put a CD in after the computer has booted up, the drive lists it as "Compact Disk" instead of whatever the CD's actual name is. When I try to browse the disk, it tells me "Please insert a disk into drive D:".
If I leave it alone for a bit, the a new box pops up and informs me "The disk in drive D is not formatted. Would you like to format it now?" If I click no, it exits the D: window. If I click yes, I am informed I do not have sufficient rights to perform this operation.

I do not have administrator privilages on this computer. What should I do? I don't want to have to restart my computer every time I want to read a new disk.
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#2
JacqueK

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I wish I had an answer for you! I have a problem that started out the same way. Although after two weeks of that, it just gave up reading anything at all :whistling:
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#3
DirePenguin

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Doesn't even read them when I have them in from booting anymore. :whistling:
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#4
crouchij

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I would run the Dell 32 but diagnostic test. The download is available here:

Dell 32 Bit Diagnostics

Follow the directions to make four bootable diskettes. This diagnostic will test all your hardware outside of Windows.
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