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trojan start page 16.m


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#1
rayfordthompson

rayfordthompson

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cant get rid of avg id'd trojan start page 16.m same syptoms as others in your forum.i have gone through all steps requested before posting.hijackthis log below
any help? i've been messed up for over a week.i posted this an hour ago but it is not showing up but it is not showing up thank you ray Logfile of HijackThis v1.99.1
Scan saved at 11:44:33 AM, on 03/02/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AMERICA ONLINE 8.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\WAOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\SHELLMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: IMTHelper Class - {FA1A6CC3-BE63-4f7c-A455-417D35A67DA6} - c:\windows\system\drm3dd.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {C4ED8B8B-8A27-11D9-918D-B93432A3683B} - C:\WINDOWS\SYSTEM\NCHO.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
O18 - Filter: text/html - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/plain - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O21 - SSODL: SysTrayCheck - {BC737725-6D77-468a-BA40-DD6B7B861472} - c:\windows\system\memidm.dll

thanks again
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#2
rayfordthompson

rayfordthompson

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i am having a hard time getting a response.what am i doing wrong on my posts?i have made 2

thanks ray
  • 0

#3
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi rayfordthompson

Welcome to geekstogo

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
cwsserviceremove
cwsserviceremove.zip


Download CW-Shredder at the link below:
CWShredder

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - Click here to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

No file to remove


When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you donīt find this service listed go ahead with the next steps.

2. Reboot into Safe Mode: Click here if you don't know how to do this.


3. Press Ctrl+Alt+Delete once -> Click Task Manager -> Click the Processes tab -> Double-click the Image Name column header to alphabetically sort the processes -> Scroll through the list and look for:

C:\WINDOWS\TEMP\se.dll
c:\windows\system\drm3dd.dll
C:\WINDOWS\SYSTEM\NCHO.DLL
c:\windows\system\memidm.dll


If you find the files, click on them, and then click End Process -> Exit the Task Manager.


4. CLOSE ALL WINDOWS AND BROWSERS Scan with HijackThis and put checks next to all the following,

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: IMTHelper Class - {FA1A6CC3-BE63-4f7c-A455-417D35A67DA6} - c:\windows\system\drm3dd.dll (file missing)
O2 - BHO: (no name) - {C4ED8B8B-8A27-11D9-918D-B93432A3683B} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/html - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/plain - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O21 - SSODL: SysTrayCheck - {BC737725-6D77-468a-BA40-DD6B7B861472} - c:\windows\system\memidm.dll


Then click on "Fix Checked"

5. Using Windows Explorer delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

C:\WINDOWS\TEMP\se.dll < --Delete this file
c:\windows\system\drm3dd.dll < --Delete this file
C:\WINDOWS\SYSTEM\NCHO.DLL < --Delete this file
c:\windows\system\memidm.dll < --Delete this file

(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

12. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

13. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

Please reboot and post a fresh HijackThis.log to see how we did.

Kc :tazz:
  • 0

#4
rayfordthompson

rayfordthompson

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I JUST GOT HOME AND DOWNLOADED AND OR UPDATED PROGRAMS AS DIRECTED.I'LL START WALKING THROUGH THE STEPS.I GET BACK AS QUICK AS I CAN BUT IT IS LIKELY GOING TO BE 3-4 HRS :tazz: THAHKYOU SO MUCH
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#5
rayfordthompson

rayfordthompson

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HI THERE
THANKS AGAIN FOR YOUR HELP,JUST STARTED
TRIED Services.msc...........................no luck
skipped to next step
running in safe mode press ctrl+alt+delete

it says explorer still runningand i couldn't end task without shutting down
didn't get task manager

i'll await your reply

ray
  • 0

#6
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi rayfordthompson

Please run the following free, online virus scans: Please post the logs From both virus scans we will need them to remove previous infections that have left files on your system.
http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a new HJT log

Kc :tazz:
  • 0

#7
rayfordthompson

rayfordthompson

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I GOT A SCAN WITH PANDA IT SAID 8 INFECTED NONE CLEANED I SUSPECT THE ONE TOJAN AND SOME SPYWARE OF LIGHT WIEGHT .I HAVENT BEEN TO ANY COMMERCIAL(SUSPICIOUS SITES SINCE I DID THE STEP BY STEPGEEKSTO GO BEFORE YOU POST I HAD NO LUCK WITH TREND MICRO.ALSO TRIED IT A WEEK AGO.(THE PANDA TOOK OVER AN HOUR SHOULD I HAVE PICKED DRIVE C INSTEAD OF WHOLE COMPUTER?I THINK I GOT THE EXPLORER WARNING BECAUSE THIS ABOUT BLANK IMEDIATLY TAKES OVER.

HERES ANOTHER LOG LET ME KNOW WHAT TO DO
THANKS RAY

Logfile of HijackThis v1.99.1
Scan saved at 2:08:35 PM, on 03/04/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AMERICA ONLINE 8.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\WAOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\SHELLMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: IMTHelper Class - {FA1A6CC3-BE63-4f7c-A455-417D35A67DA6} - c:\windows\system\drm3dd.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {C4ED8B8B-8A27-11D9-918D-B93432A3683B} - C:\WINDOWS\SYSTEM\NCHO.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
O18 - Filter: text/html - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/plain - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O21 - SSODL: SysTrayCheck - {BC737725-6D77-468a-BA40-DD6B7B861472} - c:\windows\system\memidm.dll
  • 0

#8
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi rayfordthompson

Welcome to geekstogo

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
cwsserviceremove
cwsserviceremove.zip


Download CW-Shredder at the link below:
CWShredder

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - Click here to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:




When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you donīt find this service listed go ahead with the next steps.

2. Reboot into Safe Mode: Click here if you don't know how to do this.


3. Press Ctrl+Alt+Delete once -> Click Task Manager -> Click the Processes tab -> Double-click the Image Name column header to alphabetically sort the processes -> Scroll through the list and look for:

C:\WINDOWS\TEMP\se.dll/sp.html
c:\windows\system\drm3dd.dll (file missing)
C:\WINDOWS\SYSTEM\NCHO.DLL


If you find the files, click on them, and then click End Process -> Exit the Task Manager.


4. CLOSE ALL WINDOWS AND BROWSERS Scan with HijackThis and put checks next to all the following,

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: IMTHelper Class - {FA1A6CC3-BE63-4f7c-A455-417D35A67DA6} - c:\windows\system\drm3dd.dll (file missing)
O2 - BHO: (no name) - {C4ED8B8B-8A27-11D9-918D-B93432A3683B} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/html - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/plain - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O21 - SSODL: SysTrayCheck - {BC737725-6D77-468a-BA40-DD6B7B861472} - c:\windows\system\memidm.dll


Then click on "Fix Checked"

5. Using Windows Explorer delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

C:\WINDOWS\TEMP\se.dll/sp.html
c:\windows\system\drm3dd.dll (file missing)
C:\WINDOWS\SYSTEM\NCHO.DLL


(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

12. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

13. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

Please reboot and post a fresh HijackThis.log to see how we did.

Kc :tazz:
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#9
rayfordthompson

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I can't find Services.msc un start -.Run
and when i do cntrl+alt+delete once in safe mode all i get is a window showing explore is not respond just like when i'm in normal mode

in short i can't do your first or second steps thanks :tazz: ray
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#10
Guest_thatman_*

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Hi rayfordthompson

Step one is not needed there is no file to delete.

Step two we will have to miss this.

Disconect the cable for your internet connection leave it of

4. CLOSE ALL WINDOWS AND BROWSERS Scan with HijackThis and put checks next to all the following,

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: IMTHelper Class - {FA1A6CC3-BE63-4f7c-A455-417D35A67DA6} - c:\windows\system\drm3dd.dll (file missing)
O2 - BHO: (no name) - {C4ED8B8B-8A27-11D9-918D-B93432A3683B} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/html - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O18 - Filter: text/plain - {C4ED8B8A-8A27-11D9-918D-B9345DEFCDA0} - C:\WINDOWS\SYSTEM\NCHO.DLL
O21 - SSODL: SysTrayCheck - {BC737725-6D77-468a-BA40-DD6B7B861472} - c:\windows\system\memidm.dll

Then click on "Fix Checked"

At this point run the steps below three times.

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

12. Download the Hoster from here http://members.aol.c...dbee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

13. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

After you have finnish the third run, turn off you computer and connect the cable back to your computer.

Please reboot and post a fresh HijackThis.log to see how we did.

Kc :tazz:
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#11
rayfordthompson

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HEY THERE

did the hijack this,adware,cw shredder.

trend micro ran all night and never completed.it got hung up on some music

match program which i deleted(at least some of it)speaking of do you know if this

is a good site for music i told the kids to stay off of limewire ,kazaa and napster

and have not had time to check it out.

sorry got sidetracked.

after i hooked up to internet it was not long and got the avg trojan start page 16m
warning and i looked on i explorer and it had the false start page and checked temp file and it had this reoccuring file that im sure is part of the problem.sento recycle and cleared recycle.ran hjt again and checked some boxes i felt safe? doing and here the results.this is the only one i've had trouble with.i have had avg adware and spy bot cwshredder for a while and have been able to take care of every thingin diferent combinations.so thanks for hanging in with me.heres my latest log

ray
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#12
rayfordthompson

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sorry forgot log here it is ray

Logfile of HijackThis v1.99.1
Scan saved at 7:27:31 AM, on 03/05/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AMERICA ONLINE 8.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\WAOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0\SHELLMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
O18 - Filter: text/html - {4E3D87A3-8D22-11D9-918D-BA8774182777} - C:\WINDOWS\SYSTEM\LFD.DLL
O18 - Filter: text/plain - {4E3D87A3-8D22-11D9-918D-BA8774182777} - C:\WINDOWS\SYSTEM\LFD.DLL
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#13
rayfordthompson

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anyone out there?throw me a rope.also am i doing this wrong.an i supposed to somehow notify someone that i have posted? thanks ray
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#14
Guest_thatman_*

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Hi rayfordthompson

Download the ccleaner
I use this Program and is setup like this all boxs are check.

Clean out all temp files in Mozilla, Internet Explorer.
Internet Explorer: Tools/ Internet Options/ General/ Temporary internet files/ Delete Files (NOTE, that this may take very long!). You can also set the memory limit to about 80 MB at the Settings.

Mozilla: Edit/ Options/ Extended/ Cache/ Clear Cache

ActiveX Controls could do with a big cleanup. Open your browser and go to Tools > Internet Options and click on the General Tab. Click on Settings (next to Temporary Internet Files) and then click on View Objects. Rightclick on each and choose Properties. If there is anything there that you dont know what it is (microsoft, apple, macromedia etc are OK) or where it came from, delete it. If there are any damaged controls there, delete those also. If any are needed, you will be prompted to download them again anyway.

Lets clean out Windows Prefetch: C:\WINDOWS\Prefetch\ Delete all the files in this folder, this is safe it will not do any harm to your computer

Empty your recycle bin.

Turn of system restore
Disabling or enabling Windows XP System Restore

Defrag your hard drive turn system restore back on and create a new restore point.

Reboot into normal mode (simply restart your computer as you normally would),

Please run the following free, online virus scans: Please post the logs From both virus scansand HJT we will need them to remove previous infections that have left files on your system.
http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a the logs.

Thanks

Kc :tazz:
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#15
rayfordthompson

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ill try it .I HAVE WINDOWS 98.i think some of my advice may be directed towards 2000 xp etc.does this have an effect on my fixes.(i have had difficulty with some of them. ray thank you
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