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Can't get rid of Dell Support


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#1
Rebochan

Rebochan

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I realize this is rare, but after my laptop froze in the middle of a Windows update and had to be manually reset, NotifyAlert.exe started giving me a bug message and my laptop has been crashing constantly minutes after loading, and far too fast for me to even bring up Control Panel to uninstall via Add/Remove Programs. I found in one of my dozens of searches that the Dell Support can actually crash computers during Windows Updates, and all my subsequent clean boots with everything else disabled (Norton, AIM, etc.) continue to crash. I cannot seem to disable this program on start-up via msconfig. My computer can now only run in safe mode, and I can't remove Dell Support in Safe Mode because it needs the Windows Installer Service active. Naturally, the Windows Installer Service is not active in Safe Mode and the modes that will run it crash.

I need to know how to manually remove Dell Support. I've tried delting the file directories, deleting registration keys, to no avail. As of now, I have a $1200 paper weight. Dell Customer Service is naturally blowing me off. I'm at my wit's end.
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#2
Michael

Michael

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You might want to take your hard drive out and put it in another computer and go from there. I all so have a dell that is driveing me mad.
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