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#1
shadystight08

shadystight08

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I am on someone elses computer right now and my computer wont work. The only thing it will do is bring up a black screen that gives me options and which ever one I click they bring me up to a blue screen that says something like ''it will shut down windows so there will be no further damage or something like that. I have a system restore disk and it does bring up an option that says system restore or recovery but it brings me to the blue screen. Is there a way to make the CD restore start up without pushing buttons or anythig? I really appreciate all the help that I can possible get. THANKS A MILLION!!!

Edited by shadystight08, 23 April 2006 - 11:30 AM.

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#2
wannabe1

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Hi shadystight08...

How are you getting to the screen with the options and which options have you tried?

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#3
shadystight08

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Hi Wannabe,

The way I get to the screen is simply turning it on. It will bring up the options and then when I click something, it goes to the blue screen.

Here is the options:

Safe Mode Networking
Safe Mode with command prompt
Less know configuration
Your most recent settings that worked
Start windows normally

Advanced Options:

Enable boot lodging
Enable vga mode
directory service restore mode
Reboot Mode
Tried all of them but it brings me to the same blue screen ''a problem has been detected and has been shut down to prevent damage to your computer''.

Edited by shadystight08, 23 April 2006 - 12:32 PM.

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#4
wannabe1

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This almost sounds like an overheating CPU or possibly a bad motherboard. What kind of computer is this?
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#5
shadystight08

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Compaq Presario my house is about 65 degrees. 1 day the power went out at my house and when we got it back, my computer was messed up from there and on.
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#6
wannabe1

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Do you have access to a regular XP cd rather than a recovery cd?
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#7
shadystight08

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Yes. but i just found out i do not have a recovery disk but only a xp professional cd
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#8
wannabe1

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Does your machine have XP Pro installed?
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#9
shadystight08

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Yes
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#10
wannabe1

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Try this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key. Follow the instructions carefully...print them out if you can.

Once this repair has completed, you will have to download all Windows Updates again.

During the update process, if you see or are given the option to refuse KB908531, refuse it. This is a bad update that is particularly rough on HP or Compaq machines. If you are not given the opportunity to refuse this update and experience problems after updating, find it in Add or Remove Programs and remove it.
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#11
shadystight08

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Thank you
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#12
wannabe1

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Let me know how it goes... :whistling:
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