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Blue Vertical Lines on WinXP boot up


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#1
Antonio Lapa Gomes

Antonio Lapa Gomes

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:whistling: Hi,

This is the second time that it happens to me :)
I managed to get ride of it for a long time but now it returned back :blink:

That means it was latent and i didn't get ride of it totally on the first time.

The symptoms are as follows:

I was using the pc normally and was about to shut it down using a cleanup procedure composed of 3 cleaners: the advanced windows cleaner, the cleanup4.0, the windows washer, and the default windows cleaner, when at a certain point I was ending a program in the taskbar using the mouse's right button upon the icon a set of vertical bars like in 'Prison? bars showed up next to the mouse's pointer and the system went into a black screen and freezed.

I reboot it and the above described symptoms showed up:
The set of vertical line bars shows up right after turning the computer at the post and windows startup logos screens
and then the screen goes black and the computer freezes.

I am able to start de computer in safe mode like before on the first time and


I'will be looking forward for a generous soul to help me getting a solution once and for all for this problem
Thanks very much

ALG

______________________________________________________________________________

Hi again,

I managed temporarly the problem with the fixreg keys but it showed up again after a week!

Could it be the graphics card having some problem? The vertical lines bars are blue/turquoise and also there is an horizontal sweep across the screen.

My graphics card is a ASUS nVIDIA GeForce Ti 4600

Please Help!!!!

--------------------------------------------------------------------------

Further development I found a related thread on another URL which is exactly what I'm experiencing:

http://forums.winfor...read.php?t=4274

But not sure if it's really a GFX card problem. I tested with another display and it's not from the display. Could also be from the GFX drivers that might be corrupted I will try to reinstall them!

Please Still need Help and suggestions!!!

----------------------------------------------------------------------------

I reinstalled the drives first from nVidia and then I decided to uninstall them and went to find out the ASUS drivers since the card is actually an ASUS V8460 Ultra / Deluxe / 128 mb (GeForce Ti 4600), which I did and at a certain time I got the resolution back even on safe mode but the vertical blue lines haven't gone away and the 3d hardware accelaration from the card is not present either. :help:

I´m about to try the card on another computer to see what happens

I was told on the malware hijackthis forum to come to this forum! Should I go to the Hardware, Components and Peripherals forum instead?

Please advise !!

Edited by Antonio Lapa Gomes, 23 April 2006 - 03:49 PM.

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#2
Retired Tech

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This is to check and replace the basis of the operating system, from there you can look to update the video card drivers or re-install the current ones

Once the system is running properly, you should start to create restore points, then in a week or so, look at cleaning up the restore points

As far as registry cleaners go, it can be over done, especially if they remove temporary files too soon, so you should leave the cleaners alone for a while. Their main use is to check the registry for obsolete entries after removing programmes, if you don't uninstall anything there isn't an urgent need to clean the registry

Although this includes cleaning the registry, the programme has a recovery option


Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

If no change, the next thing to do would be a repair install, this will leave data and settings intact


XP Repair

After running the repair it will be necessary to install all Windows Updates

Microsoft Update
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#3
Antonio Lapa Gomes

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Hi Keith,

Thanks for your reply!

I have bad news for myself :blink: it's definitly an hardware problem! the GFX as developed a malfunction probably in the RAM or hardware acceleration, since I removed it from the PC and tried it on another one and the vertical blue line bars showed up again :help:

If it wasn't an hardware problem the card would have functioned properly on the second PC!

I will have to replace it now! But first I will do as you suggest, although I do not think will solve the problem anymore.

Thanks again for trying to give me some hope :whistling:

regards

ALG

Edited by Antonio Lapa Gomes, 24 April 2006 - 03:55 AM.

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#4
Retired Tech

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You could either look for the latest drivers for the card, or use the ones which came with the card
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#5
Antonio Lapa Gomes

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Hi again Keith!

I did download the latest drivers from ASUS site; http://support.asus....SLanguage=en-us for model V8460 Ultra/TD; ASUS VGA card display driver version 71.84 for Win2K and XP

I uninstalled the Card using the device manager and reinstalled it using the new driver I managed to have all the resolutions available in normal mode and curiously in safe mode also but the vertical blue lines bars still showed up and at a certain point the screen was intermitent like showing up and disappearing by turning black for a fraction of a second or so and afterwards on another time it stablised but the vertical lines were still there although not showing but whenever i changed for a dos based program they showed up and when using for instance MSFS9 the message I received said that the 3d hardware acceleration was not present but it would use a 3d software acceleration to try to overcome the lack of the former although the graphics performance could not be maintained. All this was done prior to changing it to the other pc with the outcome I described above.

Anyway I m going to see if the card is still covered by the 3 years warranty and if so I will try a replacement or a refund since fixing it will not be possible I think.

BTW my PC is composed of the following: ASUS P4C800-E Deluxe MB with 1 GB RAM a 250GB IDE HD and another SATA of the same size the referenced GFX, a soundblaster live platinium board, a Plextor CD-RW drive, an external USB Sony DVD-RW Dual layer and an LS-120 diskette drive. the monitor is an old 17'' CTX that works perfectly and gives a great image! Also have a SAMSUNG SyncMaster 152s LCD Monitor. For Software Other then the OS I have MS Office 2003 Suite with Frontpage, Visio, Project and One Note

Thanks for all your support! I think there is no point in continuing these thread unfortunately

Many thanks Keith!

ALG

Edited by Antonio Lapa Gomes, 24 April 2006 - 04:56 PM.

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#6
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Thank You for letting me know

Hope it goes well
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