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The system has recovered from a serious error


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#1
Christopss

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Windows will restart and I don’t know why.
At the start I get an error saying
The system has recovered from a serious error

A log of this error has been created
For more information about click here

I click there and It says

Error signature
BCCode : 19 BCP1 : 00000020 BCP2 : 819EB470 BCP3 : 819EB4A0
BCP4 : 0A060001 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
Click here

So I click there and It tells me these to file have something to do with it.
C:\DOCUME~1\Chris\LOCALS~1\Temp\WERc9d3.dir00\Mini042406-04.dmp
C:\DOCUME~1\Chris\LOCALS~1\Temp\WERc9d3.dir00\sysdata.xml
I look for them but there not there.

What can I do to fix this
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#2
Christopss

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And It happened after I used ADVAST anti-viruse
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#3
wannabe1

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Hi Christopss...

Run Disk Cleanup from System Files to remove unnecesary files from your machine.

Then click Start then Run and type chkdsk /r (Note the space before /r) and click "OK". This procedure is going to want to run on reboot so go ahead and type Y at the prompt to run it on the next boot and press "Enter" Reboot your machine. This procedure might take a while depending on what it finds...Do Not interupt this...let it finish!

When it completes and is back to the desktop, post back with how it is running.

wannabe1
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#4
Christopss

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i didnt get it because it turned off at the end
and i found and had to remake the folder and placed where it should be.
I havent found the Xml file

Edited by Christopss, 24 April 2006 - 02:21 AM.

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#5
Christopss

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I fixeded it got rid of advast
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#6
wannabe1

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Thanks for letting us know! :whistling:
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