[suegy]

Whenever I first turn on my computer, I get the message that updates are ready for my computer. I click on the icon to install them and it appears that it is working, but then I get an error message that says "This setup will only upgrade over an existing version of the Microsoft VM." I have no idea what that is or if it's something I even have. Can anyone help, please?

Thanks.

S. Gilson

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Hello suegy...

Open Control Panel and double click the Java icon. Under the "Update" tab, click on the "Update Now" button. Let me know the result of this.

wannabe1

[wannabe1]

Hello suegy...

Open Control Panel and double click the Java icon. Under the "Update" tab, click on the "Update Now" button. Let me know the result of this.

wannabe1

[suegy]

I did that and it downloaded and installed an update - Runtime Environment 5 Upgrade 6, or something like that. I restarted my computer and I got the icon again to download updates, and got the error that it would only update a current version of Microsoft VM. Not sure yet what will happen when I boot it up again. I'll keep you posted with that.

Thanks.

S. Gilson

[suegy]

I haven't received this error the last few times I've booted up my computer, so it appears that was the answer. Thanks and have a great day!

S. Gilson

[wannabe1]

Glad to help!

wannabe1

[suegy]

Guess what? I got the error again today, after the computer had been off and on a couple different times. Why would that happen? Surely I wouldn't have updates every time I turn on the computer?!

Thanks.

S. Gilson

[wannabe1]

Let's go back to the java update settings and have a look. Control Panel...double click Java. Under the "Update" tab, clear at the bottom, what is the date. (Mine updated last night)

Make sure that the Auto Update feature is still off. Click the Update Now button.

[suegy]

It says it was last updated May 1 - 4:57 pm

The auto update box was checked, so I unchecked that and clicked update now. I got a message that I already have the latest version of that.

Now what?

S. Gilson