[al1025coleman]

Hi. I'm currently using windows me. I want to upgrade to windows xp. I have been using aol 9.0 (SE). I have the disc to upgrade to XP and all seems to run smoothly until I try to get online. The modem comes on but can not connect to even get access numbers. This only happens after I uplode the XP. I then have to remove XP to get online again. I have a dial up access. AOL Tech support has been of no help...at all.
Any assistance would be greatly appreciated!!! Thanks.

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Are you installing latest AOL for Win XP from the AOL CD?

Ron

[Major Payne]

Are you installing latest AOL for Win XP from the AOL CD?

Ron

[al1025coleman]

Hi Ron,

I am using an aol cd for the latest version. It doesn't specifically say that it's for windows XP. It's just one I picked free from a blockbuster video store.

[CJIS]

It's most likely for XP, but for some reason a lot of AOL clients would not connect when SP2 was installed and AOL said you have to download a patch, but to download this patch you had to be connected to the AOl client which is not possible as you can't connect. The easiest thing to do is add AOL 9.0 to firewall rules and SP2 Firewall rules and see if that helps and if not then you should contact AOL.

Edited by CJIS, 26 April 2006 - 12:22 AM.