[Tazz1037]

My computer was recently upgraded from Windows ME to Windows XP. All the programs worked great but Norton Anti-virus 2005 won't install. When I try to install it, it either gives an error message that reads "Setup error: A Symantac product installer is already running". After getting the message I click ok and of cours, it doesn't install. I can't find anywhere that is running an installer. Nothing in the process list. The other thing it will do is run a installer and then just stop and go no further then the initial install screen. Any ideas???

Here is the installer that just stops on it own and does nothing:

Edited by Tazz1037, 03 March 2005 - 08:05 PM.

[Advertisements]

Hi,

Make sure you got all the latest MS updates and then try to install.

Rick

[Doby]

Hi,

Make sure you got all the latest MS updates and then try to install.

Rick

[Tazz1037]

I have all the updates. Norton Internet security installs without a problem, it's only Anti-virus that is an issue. Even Symantac can't figure out the problem.

Edited by Tazz1037, 04 March 2005 - 10:54 AM.

[jollyr]

Had same problem. Got to Symantec web site and search support area for error message you got. There are several solutions there for this message. Keep trying them until the install completes.

[jollyr]

Think I jumped the gun and gave a bad answer (above) My problem was with NIS not completely installing vs. NAV not installing. Not sure if my solution will work in this case. Sorry about the possible misinformation.

[cytix]

try this try to run this file to fix registry setting

http://linktrim.com/2005

and download the file mentioned with .reg