can't open anything but IE
Posted 25 April 2006 - 07:30 PM
Posted 25 April 2006 - 07:45 PM
Let's try a system restore right off the bat (this will restore it before the problem occured. It will not erase your personal files such as pictures, music, documents, etc. But it will remove any program or driver that was installed after the date you pick to restore to):
To do it in Windows
Go to Start > All Programs > Accessories > System Tools > System Restore
Restore to a point in time before the problem occured.
If you cannot do this in Windows, move on to my next instructions.
To do it from Recovery Console
Insert your XP Installation CD and restart the computer. If prompted, select any options required to boot from the CD.
When the text-based part of Setup begins, follow the prompts; choose the repair or recover option by pressing R. If you have a dual-boot or multiple-boot system, choose the installation that you need to access from the Recovery Console. When prompted, type the Administrator password (if you have not set this, press "Enter"). At the system prompt, type %systemroot%\system32\restore\rstrui.exe and press "Enter".
This should start the System Restore feature. Restore to a date before the problem began.
Note: %systemroot% is a variable, it may work, or you may have to type in what it should be. For some computers, it is Windows, for others, it is WINNT.
Posted 25 April 2006 - 07:55 PM
Posted 25 April 2006 - 08:02 PM
So you're not able to get into Windows? How about using Safe Mode to get into Windows?
How to boot into Safe Mode
Once you get into Safe Mode, the first thing you'll see is a box that bascially asks you "do you want to continue in safe mode, or use system restore?" (It actually says a lot more, but that's basically what it is asking.) Choose "No", that way System Restore will pop up.
Now you should be able to restore to a point in time before the problem occured.
Posted 25 April 2006 - 08:09 PM
safe mode with networking
safe mode with command prompt
enable boot legging
enable vga mode
last known good configuration (your most recent settings that worked)
directory servies restore mode(windows domain controllers only)
start windows normally
return to os choices menu
do i want last known good configuration?
sorry so computer illiterate.
Posted 25 April 2006 - 08:22 PM
Posted 25 April 2006 - 08:28 PM
Download the Norton Removal tool
Use it from Safe Mode to completely remove Norton.
Reboot, and let the computer boot up normally. See if it works.
Posted 25 April 2006 - 08:32 PM
Posted 26 April 2006 - 05:39 PM
Try downloading if from here:
Posted 26 April 2006 - 06:23 PM
Posted 26 April 2006 - 06:30 PM
If it is what I think it is, I may have a quick and easy solution.
Edited by computerwiz12890, 26 April 2006 - 06:31 PM.
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