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My Documents not responding


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#1
MaestroB

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Just started having a problem with My Documents. I try to open something--wmv,avi,mpeg,etc.--sometimes they open fine. Sometimes they are slow to open. Sometimes they don't open at all. I've had a video open and then stop playing part way through--actually the video froze but the audio continued. The one thing all these problems have in common is that if I open windows task manager it shows that My Documents is not responding. I have scanned for viruses, spyware and adware. Found nothing. I have also run a registry fix program. There is one file in particular that seems to have the most problems.edit just found another one with that does this consistently. I have gotten it to open and play fine but most of the time I get an hour glass symbol and task mgr. shows not responding. when I choose end now and my docs closes my desktop goes blank except for the wallpaper then all the icons come back and everything seems fine.Anyone have any idea of what's going on and how to fix the problem? Thanks.

Just noticed that sometimes it starts not responding as soon as it opens. Sometimes it will open several things fine then will stop responding as soon as I put the cursor over the file without even clicking on it.

Edited by MaestroB, 26 April 2006 - 12:20 AM.

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#2
Retired Tech

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Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
MaestroB

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Thanks for the reply. Went through the suggested procedures. Why do I need the XP cd? I was never asked for it? Problem was not corrected.

Edited by MaestroB, 26 April 2006 - 09:58 AM.

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