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Help with Random Blue Screening


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#1
penberme

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My computer keeps on blue screening randomly. I turn my computer off every night and i don't keep many things open at once. It just blue screened recently with one small word document open. Help!

I have tried to do the following but I keep on blue screening.

Go to My Computer and right click on Local Disk(C:).
Select Properties -> Tools.
Under Error Checking click on Check Now.
Check both boxes and click Start.
Click Yes at the prompt and reboot your computer.

Thank you!

-Mary
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#2
computerwiz12890

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Hello Mary.

Can you please tell me the contents of the Blue screen(s)? The information found there can be used to determine a solution.
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#3
penberme

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I haven't written down any specifics. What exact info are you looking for so I can post it when I blue screen again?

Thanks!

-Mary
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#4
computerwiz12890

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Hopefully it's one of the blue screens that gives you a message like the ones found here:

http://www.geekstogo...showtopic=43519

So if it is a STOP message in the blue screen, copy it. (such as Stop 0x0000002E or DATA_BUS_ERROR)

But if it is anything other than a STOP message, you will have to write down the whole thing, except for the gibberish stuff like:

ee ff ff bf 54 90 40 00 83 c9 ff 33 c0 6a 01 f2 ae f7 d1 49 8b d9 1d 53 1b 05 1c fd ff f7 ff 84 c0 74 21 8b 7d f0 8b cb 8b d1 be 26 c1 e9 02 f3 a5 8b ca 53 83 e1 03 f3 a4 da f6 ff ce 25 24 04 fc 8b 45 f0 85 c0 75 05 b8 20 71 20 50 43 da 5d 6b df 5c ff 15 24 70 0a 09 20 a3 00 9b 09 fb 6d b3 c5 66 14 20 3d b7 84 00 0f 84

Since that kind of stuff is useless.

Edited by computerwiz12890, 26 April 2006 - 06:11 PM.

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#5
penberme

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I got a Stop 0x00000077 error or Kernel_stack_inpage_error. How do I proceed now?

-Mary
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#6
computerwiz12890

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If you added new hardware recently, remove or replace it to determine if it is causing or contributing to the problem. If this is not your situation, try the following:

Go to Start, Run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally, then the monitor will show progress of the scan, rather than going to Windows. Do not disturb this. This will take an hour or so before it gets to the desktop.

This will scan the hard drive for errors & damage. If it finds anything, it should repair it.
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#7
penberme

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I did the scan and it fixed some problems. I got a blue screen this afternoon that was different then the last one. I had a Stop: 0x000000F4 error. My computer still seems to be running sluggishly. Programs are opening slowly and my computer is freezing up repeatly.

-Mary
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#8
fructose

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Can you provide some computer info, like brand, model, and age of the computer?
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#9
computerwiz12890

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Your problem may be more serious than I thought...

Just outta curiosity...is it a Dell?

Anyways, back to troubleshooting:

Please download Speed Fan and install it.

Start Speed Fan. When it is fully loaded, take a screen shot of the first screen by pressing Print Screen/SysRq on your keyboard. Open Paint and paste. Save the screenshot as a JPEG and post it in a reply to me. Now click on the tab called S.M.A.R.T.. Select your hard drive by using the drop-down box at the top. Now take a screenshot of that as well. Post it in your reply to me as well.
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#10
penberme

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I ended taking it in to the computer help desk at school. I am now the proud owner of a new hard drive. Sorry for the sarcasm, it just seems like a very common occurance for the company contracted to mange and supply us with computers to take the easy way out and give everyone new hard drives. Although, it might have been warranted in this case. Thank you for your help!

-Mary
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#11
WinCrazy

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This "easy" way is the most inexpensive way, too. Hard drives have come down in price and labor costs have risen so much that this is the prefered solution in many cases.
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