Posted 28 April 2006 - 05:31 PM
Posted 28 April 2006 - 05:41 PM
Norton is not as reliable as it used to be. However, I will assume that Norton isn't to blame for this problem...and we'll look elsewhere for answers. Personally, I don't see how Norton could be responsible for this type of issue, but you did say that it started after you updated to Norton Antivirus 2006...
Let's see what we can find.
Please download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post.
We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.
I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.
If you post a hijackthis log in this forum, several trusted techs will come to your house and eat all of your Ritz crackers, Cheeze Doodals and any sweet pickles you have in your fridge. We will also put our feet up on all of your coffee tables. This is no joke. We'll do it. It's not pretty.
Edited by computerwiz12890, 28 April 2006 - 05:42 PM.
Posted 29 April 2006 - 11:53 AM
Posted 29 April 2006 - 12:01 PM
Put the log into a compressed (zipped) folder and attach now...except attach it here...it may not be malware related...
I'll check it out before sending you to the malware forum, if that is even needed.
Posted 29 April 2006 - 01:43 PM
Posted 30 April 2006 - 08:48 PM
Till then, try this cleanup utility and see if it helps you:
Download and install Tune Up 2006 Trial
Click on Clean up & Repair. Run TuneUp DiskCleaner. Delete all junk files. Afterwords, return to the Main Screen.
Click on Clean up & Repair. Run TuneUp RegistryCleaner. Fix all errors. Afterwords, return to the Main Screen.
Click on Optimize & Improve. Run TuneUp RegistryDefrag, which will take a few minutes and need a reboot.
After the reboot, start Tune Up again. Click on Optimize & Improve then click on TuneUp System Optimizer. Now click on Accelerate downloads and Internet surfing to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.
After the reboot, start Tune Up again. Click on Optimize & Improve then click on TuneUp System Optimizer. In the menu to the left called "Wizards", choose System Advisor. Note some of the advice it tells you.
If it does not help you, the next time the taskbar disappears, record the exact time it occurs (the time on the computer) and then do the following:
Click on Start, Run, type eventvwr in the text box and then press Enter. Click on Application and see if there are any exlamation marks or red X's at the time when your taskbar disappeared. If there is an exlamation mark or X next to an item, double-click on that entry and copy the description of the error. Do the same thing for the System section. Post the description along with the source so I know what the description belongs to.
Posted 02 May 2006 - 11:39 AM
Posted 02 May 2006 - 03:34 PM
And thank you very much for the donation!
If you need anything else, let us know. We're here for ya
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