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svchost.exe problem!


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#1
kill_hXc

kill_hXc

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Hi,

I recently had a malicious worm located in the "svchost.exe" file. I contacted Symantec (I use Norton Anti-Virus Program) and they advised me on how to deal with it. I did this, but now, whenever I start up my laptop an MS-DOS window opens and a warning box appears telling me that the program could not be initialized and would need to close down. I then close it, and receive no further problems with it. The only problem I do have is wating for it to initialize and fail as my laptop starts up is just plain annoying!

Any advice?

Tom Witcomb
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#2
computerwiz12890

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Hello kill_hXc

Please download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.
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#3
kill_hXc

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Hijack This file attached.
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#4
computerwiz12890

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...it wasn't successfully attached.

You may need to change the .log extension to .txt, or you may have to put the HijackThis log into a compressed (zipped) folder before you can successfully attach it.
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#5
kill_hXc

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sorry man. hopefully this will be better?

Attached Files


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#6
computerwiz12890

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You do have an infection. I found some information about one of the infections (if there's more than one) at this website It's got a rather disturbing description:

Deletes files off the computer.

Let's get you cleaned up right away!

Please follow all the directions found here. After you get to step 5, if your problem is not resolved, post a HijackThis log in the Malware forum. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting.

Keep in mind, the malware forum is very busy and can take up to 5 days to receive a reply. There is a special forum called The Waiting Room if you've been waiting for 3 or more days. You can put a link to your topic & a short description of your problem and someone will get with you soon.
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