I was on my pc which has been horribly slow for a long time and it just shup down and then gave me this blue screen with all kinds of instructions on it.
Then it just restarted itself and said it had recovered from a serious error and I reported it via the box that popped up.
Then I was taken to the MS website where it says:
Error caused by a device driver Thank you for submitting an error report.
A device driver installed on your computer caused the problem; however, we cannot determine the precise cause. To troubleshoot the problem, see
Here is the link for what is says in full,
I did install the kapersky (sp?) firewall and MS updated my pc a few days ago. But I havent installed anythng else in ages and its been slow for a long time and I do not know if these are related.
One more thing the new virus scan found some and and some other stuff and I gave permission for it to delete it .
I was gonna follow the MS instructions but the last time I did that alone it turned into a complete disaster and Im not sure what a driver is or where one finds it at.
I did search the topics and nothng came back with my problem. And Im sorry if Im in the wrong place.
Please help me cuz I am not sure what to do or who to do. I ve been reading but that just confuses me more .
Thanks so much