removed spyware, can't connect to internet
Posted 30 April 2006 - 05:39 PM
Posted 01 May 2006 - 08:06 AM
If that fails, please goto Start, Run, type CMD, press 'OK', then type the following commands:
- netsh winsock reset catalog
- netsh int ip reset reset.log
Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.
Download HijackThis from:
HijackThis Download Site
Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.
Now click on the Scan button and when it is finished click on the Do a system scan and save a logfile button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.
Create a reply to this post here and right click in message area and select paste to paste the log into the post.
Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.
Bleeping Computer offers a tutorial with screenshots on using HijackThis you can click on the link below:
How to use HijackThis to remove Browser Hijackers, Malware, & Spyware
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