[chellodello]

PLEASE help. When I sign on my computer I get a security page saying my computer is being controlled by another user and that they have access to files. I also get a pop-up window that says my computer has been infected with trojan horse iworm_attck_v122.02a. I use grisoft or Avg for my virus scan but unfortunately did not have a firewall installed. I have two final papers due tonight and need help ASAP!! Thanks so much.

Michelle

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Hi chellodello...

Title the topic in such a way as to let the Malware Staff the urgent nature of your problem.

Please go to the Malware Forum and follow the instructions.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1

[wannabe1]

Hi chellodello...

Title the topic in such a way as to let the Malware Staff the urgent nature of your problem.

Please go to the Malware Forum and follow the instructions.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1