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CD/DVD Drive Troubles


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#1
mentalmagic

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Hey,
I've recently been having problems with my Disk Drive on my laptop, It can run DVD's and audio CD's. But when I try to run any game disk it tries to run but it doesn't run. I have tried this with many games and none of them worked but all CD's and DVD's work. When I write the d:\ command prompt with a game disk in the drive it says 'insert a disk in d:\'. Just ask if you need mor detail.
I appreciate your help with this problem in advance,
Many Thanks
Matt.
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#2
WinCrazy

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There may be something a bit out of whack with Autoplay. Download and runt the MS XP autorun repair wizard.
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#3
mentalmagic

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I downloaded and ran it but It said it couldnt fix the problem, this is what was in the repair log.
AutoFix [V5.2.3790.67]
Time [2006-05-01 17:17:00]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None
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#4
WinCrazy

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I'll try going even farther out on a limb. Can you physically remove the optical drive from the body of the laptop ? SHUT ALL THE WAY DOWN FIRST. Restart without the drive and let it boot all the way up. Shut down the system, reinstall the drive and restart. Does the drive work properly now ?
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#5
mentalmagic

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Well I could take the Disk Drive out but would it be risky to do so? I'm a bit of a newbie...well a lot of a newbie with these type of things, so is it as simple as unscrewing the screws at the bottom and pulling it out? Thanks for the help.
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#6
WinCrazy

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No, popping out the drive with the power off won't hurt a thing. They're made to do this. Be sure to put it back in while the power is off, too.
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