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microsoft office help


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#1
maradei

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I'm having issues being able to download/recieve my messages thru my outlook program.I'm getting the window that pop's up asking if i want to send an error report halfwat thru and if i click either "send report' or "dont send report" it closes the program.Also my message's look as if they are in some sort of long coded language(not a forien one).I dont know if it was by a coincidence but the problems seemed to occur after I downloaded 4 new security updates from microsoft.
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#2
Retired Tech

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Click start, add / remove, tick show updates and check for KB908531

Uninstall this if present

Open Word, click help then detect and repair, tick restore shortcuts

Reboot
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#3
maradei

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I was able to preform the first part but when i went o the help tab in the word doc and attempted that it asked"install microsoft office 2000 sr-1 professional disk.I attempt to launch my office program from my desktop I get a installer that pops up and it asks me for the setup info/product key.I also get an error message"this application failed to start beacuse MSMAPI32.dll was not found".Now I can go to the start button and launch it there I'm getting the window that pop's up asking if i want to send an error report halfwat thru and if i click either "send report' or "dont send report" it closes the program.Also my message's look as if they are in some sort of long coded language(not a forien one).I dont know if it was by a coincidence but the problems seemed to occur after I downloaded 4 new security updates from microsoft.This is what an exampleof a mail looks like

eived: from web1.sunnygrp.com [216.139.188.205] by eschoolprofile.com with ESMTP
(SMTPD-8.22) id A0B2049C; Thu, 27 Apr 2006 18:32:34 -0700
Received: from CAMPAIGN ([192.168.0.213])
by web1.sunnygrp.com (8.12.11/8.12.11) with SMTP id k3S0m5CR064841
for ; Thu, 27 Apr 2006 21:37:17 -0400 (AST)

Subject: Here's this week's GoldGate newsletter
Date: THU, 27 APR 2006 21:35:08 -0400
MIME-Version: 1.0
Reply-To: "Nalini"
Content-Type: multipart/alternative; boundary="Boundary.11111111.11111111"
X-RCPT-TO:
Status: U
X-UIDL: 446096814
X-IMail-ThreadID: 70b700000164fa38

--Boundary.11111111.11111111
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 7bit

HTML Message - Here's this week's GoldGate newsletter

--Boundary.11111111.11111111
Content-Type: text/html; charset="ISO-8859-1"
Content-Transfer-Encoding: 7bit

A baffled,
Mark
Thanks for helping me. :whistling:


I removed the e-mail addresses

Edited by Keith, 01 May 2006 - 04:08 PM.

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#4
Retired Tech

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Is it mapi32.dll or specifically msmapi32
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#5
maradei

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msmapi32
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#6
maradei

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sorry........... msmapi32.dll
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#7
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Download and put this

http://www.dll-files...es.shtml?mapi32

Here

C:\Windows\System32

Reboot
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#8
maradei

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sorry im a novice do i just run it or save it? also i dont know what you mean by:

Here

C:\Windows\System32
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#9
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Have you got winzip
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#10
maradei

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i dont think so i dont know
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#11
maradei

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i dont think so i dont know sorry
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#12
maradei

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i dont think so i dont know sorry
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#13
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Can you click start, all programmes to check
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#14
maradei

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no i dont see it
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#15
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You can get a trial here

http://www.winzip.com
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