[spacefroid]

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Hi,
Lately whenever I try to open a folder using Windows Explorer that contains media files, the explorer becomes unresponsive, and I have to end it using task manager. My CPU usage usually remains very low, around 4%. A Windows report error dialogue box comes up saying that an error occurred in Dr Watson Postmortem Debugger. As a result I can't view any of my media files via Windows Explorer. I know Dr Watson is part of Windows SP2, but that's about it.
I've run the latest versions of TrendMicro, Panda, Ewido, CWShredder, Spybot and Ad Aware. I've even run TuneUp 2006. None of these things have helped, except to show that my system is clean. Can anyone suggest a solution? I've also tried looking for solutions on the internet, but no one seems to have a definite answer.

I'd appreciate any help as soon as possible, before the problem gets worse
Thanks!

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Hi spacefroid! Welcome to G2G!

Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if it’s supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until it’s finished.

Simply do the following steps:
1.) Go to START-->RUN and type cmd to open a command prompt.
2.) Type regsvr32 /u shmedia.dll and hit ENTER.

Reboot your computer and see if the problem persists.

Fenor

Edited by Fenor, 01 May 2006 - 08:39 PM.

[Fenor]

Hi spacefroid! Welcome to G2G!

Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if it’s supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until it’s finished.

Simply do the following steps:
1.) Go to START-->RUN and type cmd to open a command prompt.
2.) Type regsvr32 /u shmedia.dll and hit ENTER.

Reboot your computer and see if the problem persists.

Fenor

Edited by Fenor, 01 May 2006 - 08:39 PM.

[spacefroid]

Okay, wow.. the problem seems to be gone for now. Thanks a LOT Fenor!!

I just wish I had come here sooner! Will return if the problem reappears.

[Fenor]

Glad I could help!

Fenor

[parlayit]

I tried this and it worked for a little bit... usually when I go into my videos folder, i can cut/copy/delete a file once, and on the second try it will fail...

This time around, i was able to do it quite a few times, but when I went on a right-click rampage, the same error popped up... it wasn't a really crazy rampage, i probably right clicked about 5 times in an 8 second period....

Any other solutions?

[Fenor]

Since you should never need to right-click that many times in so short of a period, I would not worry about it. You only test things on whether or not they work in a manner in which you would normally use it. As such, you don't normally hammer away with the right click on files and so it won't be a problem.

Fenor

[parlayit]

lol... ur right... =) thanks

[spacefroid]

Hey,
Any ideas about how to do the same thing in Windows Vista Home Premium Edition? I tried it, but I'm getting an error message that says:

The module "shmedia.dll" failed to load.
Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .dll files.
The specified module could not be found.