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Computer shuts automatically


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#1
xild

xild

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OK, I"m on here for xild again. Her Emachines puter is shutting down by itself, and when she turns it back on, all she gets is a blue screen. She tried using the restore disk, but the CD drive does nopt seem to be reading. Ant suggestions for her? Probably a new machine. Thank you for looking...
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#2
Fenor

Fenor

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Hi xild!

Has she tried booting the machine into Safe Mode? Also, you said she gets a blue screen, is there any writing on that blue screen? If there is, please post the information there, most importantly the information that is IN ALL CAPS.

Fenor
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#3
xild

xild

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Thank you for your reply. I'll get her on the phone in the a.m. and post the answers to your Qs then.
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