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Cannot get rid of file


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#1
shel2004

shel2004

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I had subscribed to a website, www.tvadvanced.com. I no longer want the program it offered and am trying to delete all remnants of it. One file ares ultra in my program files will not delete. I tried to do it manually since my computer will not do it automatically but it says I cannot delete this file access denied. How can I get rid of it. ever since I got this dumb program it had slowed my computer down immensely.
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#2
Retired Tech

Retired Tech

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Click start then run, type msconfig then press enter, press start up, look for anything associated with the programme, remove its tick(s), click apply, reboot, tick do not start the configuration utility when windows loads, try removing the file, try moving it to my documents
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