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Explorer problem


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#1
pompanoguy

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First, I would like to thank everyone who has tried to help me with my last Windows proble. It took a tech from microsoft 3 hrs, but we got it to work. Now I have another problem - this one is with my windows explorer. I stops responding on certain files. How can I fix this?
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#2
wannabe1

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Hi pompanoguy...

Open Control Panel and double click on "Add or Remove Programs". Tick the box at the top to "Show Updates". Scroll down the list and locate Security Update KB908531...Remove it and reboot.

Try to open the applications.

wannabe1
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#3
pompanoguy

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Hi pompanoguy...

Open Control Panel and double click on "Add or Remove Programs". Tick the box at the top to "Show Updates". Scroll down the list and locate Security Update KB908531...Remove it and reboot.

Try to open the applications.

wannabe1

I tried this, but it did not work. I can open an audio file, but not a video. Weird!
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#4
wannabe1

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I take it those "certain files" your referred to were video files? Have you installed updated video codecs?
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#5
pompanoguy

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I take it those "certain files" your referred to were video files? Have you installed updated video codecs?

The video files ( not [bleep]) LOL play using divx, but not windows media player. I got the problem repaired ( I think)... I removed the i-tunes from the drive.
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#6
wannabe1

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Thanks for letting us know. :whistling:

(PS...I wasn't implying that you had "naughty" videos...you just didn't mention that the problem was with video files in the first post...you said the problem was with "certain files" :blink: )

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#7
pompanoguy

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Thanks for letting us know. :whistling:

(PS...I wasn't implying that you had "naughty" videos...you just didn't mention that the problem was with video files in the first post...you said the problem was with "certain files" :blink: )

wannabe1

I tried all you suggested. Now, on media player, I get " internal erroe". My explorer still will not play any video files. I iuse power dvd or divx p;ayer, and these work. I tried to delete ( uninstall ) media player 10, but I get a message - another program is using this, unable to delete. Any more ideas?
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#8
lorothrigs

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Try downloading K-Lite Codec Pack and see if this helps.
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