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USB Ports No Longer Work


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#1
Ogamod

Ogamod

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I'm fairly experienced with computers, I've been using them since I got out of diapers. I've got an Asus P4P800 SE motherboard, an older GEForce FX 5500, a 3.4GHz intel pentium 4 processor, 1GB of RAM, and lots of USB trinkets that won't work. My iPod still can be charged through the ports, but no data. I've tried ALL my devices on one of my other computers and they work well, however the other computers are trash and I'd love for them to work on this computer. I just reformatted my computer in hopes of that working, but it hasn't worked. Being a 15-year-old with medical problems, my family is tight for cash so I'm hoping I won't have to replace this motherboard and I decided to ask you guys for help. I believe I've registered before but it was a few years ago and I recalled this place was a great place to ask for help. Any suggestions on something I could do to figure out why my USB ports have stopped functioning, or a way to fix it?

Any help is appreciated,
Ogamod.
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#2
doire

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Is USB enabled in the BIOS?

Have you tried this? In the Device Manager > Universal Serial Bus Controllers > USB Root Hub > Power Management, Uncheck the box per the illustration below. Uncheck all boxes on all root hubs.

"Allow the computer to turn off this device to conserve power"

Edited by doire, 03 May 2006 - 02:22 AM.

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#3
ZEUS_GB

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Hello Ogamod and welcome to G2G!

Have you tried reinstalling the motherboard chipset drivers?
Are there any devices in device manager with a yellow exclaimation mark or a red cross on it?

Edited by ZEUS_GB, 03 May 2006 - 05:01 AM.

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#4
Jack123

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01 Ogamod USB Ports Issue
3rd May 2006

Ogamod – Welcome back to – Geeks to Go –

What Service Pack do you have installed with XP Operating System – USB Drivers are contained with the Service Pack –
1- Right Click – My Computer
2- Click on – Properties
3- Click – General Tab
4- Post back OS & SP installed


USB Driver Search Routine
Perform the following 3 Search Routines – for – usb*.sys - secdrv* - & - sptd* –

1- Click on [Start] Button
2- Highlight [Search]
3- Click on [For Files or Folders]
4- Check [Advance Options] & Check [Search Sub Folders]
5- Search #1 – Type usb*.sys
6- Click [Search Now] Button
7- Search #2 – Type secdrv*
8- Click [Search Now] Button
9- Search #3 – Type sptd*
10- Click [Search Now] Button
11- Post back the results of all the [instances] of these two searches for [secdrv.sys] & [sptd.sys] driver files
12- Did you locate USB Driver Files


Open [DEVICE MANAGER] – and see what is shown regarding USB

(1) – Right Click MY COMPUTER
(2) – On [Drop Down Menu ] > Open PROPERTIES Page
(3) – Click HARDWARE TAB
(4) – Click on DEVICE MANAGER Tab
(5) – Scroll down to Universal Serial Bus Controller
(6) – Click on [+] Box to Expand USB Folder/s
(7) – You should see – Open Host Controllers or Universal Host Controllers Plus Enhanced USB 2.0 Controller
(8) – You should also see several USB Root Hubs & Enhanced USB 2.0 Root Hub
(9) – Are there any Yellow Warning Signs or Question Marks
(10)- Double Click on Each Folder to Open Properties Page
(11)- Double Click on USB Root Hubs & Click on Driver Tab & see what drivers are loaded/installed

Here is Windows XP SP2 Link if you need to install Service Pack 2
http://www.microsoft...p2/default.mspx

Also here are some Asus motherboard Links
Asus website
http://www.asus.com/...179&modelmenu=1
P4P800-SE Specification
http://www.asus.com/...1=3&l2=12&l3=31

Manual Download
http://dlsvr03.asus....6_p4p800_se.pdf

Would like to know more about your PC – besides motherboard
What style Case – Make & Model –
What Size of Power Supply –Make & Model

Jack123

Edited by Jack123, 03 May 2006 - 03:57 AM.

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