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"Hangs" on loading MSN Inbox


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#1
dylpicklebug

dylpicklebug

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Hello there!

I'm running XP and have DSL through SBCglobal. When I log onto the internet, I use the MSN logon. I immediately hit "mail and more", and the computer seems to be "trying" to load the mail, but the butterfly icon in the upper left corner turns to an empty box (not responding). I close out the program and I get the error message of trying to close a nonresponsive program. Once I close that box, I get the "report error", and then it goes back to my desktop.

I can then log onto the internet again, and everything works fine. It just seems to happen the first time I logon.

Occasionally, the mail page will open, it will check for new messages, but as soon as I click to open a message, it tries to open it, but hangs up and goes to nonresponsive.

Also... my screen saver doesn't seem to be working either.

Thank you in advance!!

Edited by dylpicklebug, 03 May 2006 - 11:32 PM.

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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

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#3
dylpicklebug

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Thank you Keith. That seemed to make a huge difference. It's running a little slow, and I can hear the CPU "thinking", but it's not hanging up like it was!

Thanks again!!
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#4
Retired Tech

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Thank You for letting me know
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