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problems with xp


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#1
oakley144

oakley144

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my computer freezes almost everytime at the toshiba startup screen when you first turn it on. if you can get past that it will freeze at the windows startup page, and if you get past that most of the time it will work but on occasion it will go to the blue screen memory dump screen. idk if this is a good enough discription of what is going on for anyone to help me or not
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#2
dsenette

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see if you can start the machine in safe mode with command prompt...if so type chkdsk /r /f and let that run to completion (usually 45 min or so)...report any errors

if you can't get to safe mode with command prompt

Do you have an XP cd?
if so boot to the cd and choose the R option (recovery console) once at the prompt type chkdsk /r and let that run to completion (usually 45 min or so)...report any errors
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#3
oakley144

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i did the disk check and it seemed to make the problem worse, i have also reinstalled widows and that still dosent help. i think i'm going to take it the best buy and have them send it off, its still under warrenty. i'm starting to think it is a hardware problem.
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#4
dsenette

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if it's still under warranty..then that sounds like the best option
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