In my house, 2 computers have stopped working in less than 2 hours. I'm not sure if it a virus because they are both hooked up to the same network OR if it is just coincidence. Any help that anyone can provide would be awesome.
computer 1: My sister's friend sent her an email telling her to not open another email bc it contained a virus. She opened the one that told her not to open the first one. Her computer slowed down and she deleted all processes containing VCA. Please don't ask me why because I really have no idea. Now, her computer turns on and show the Microsoft screen and then goes black. Any suggestions? I'm guessing she deleted part of Windows XP but I really have no idea.
computer 2: The computer turns on and the windows signon screen pops up. when you click on a user, the normal screen appears except all of the shortcut icons are internet explorer symbols. No applications seem to run - even if I go through windows explorer. Basically the computer can do absolutely nothing.
Any help would be grately appreciated!