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Cant install anything (Windows Installer not working)


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#1
Achilarre

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I cannot install any programs or updates on my PC

I have tried everything, there is something wrong with my Windows Installer

I tried to reregister and that doest work..i cant boot in safe mode...nothing works

please help
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#2
Retired Tech

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Download and install this

http://www.microsoft...&displaylang=en
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#3
Achilarre

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I installed what you gave me, but I still cannot download updates...says cannot backup registry key (access is denied)
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#4
Retired Tech

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Can you post the exact error message
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#5
Achilarre

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Ok I tried to insall software (not SP2 update) I got:

Installer service could not be accessed. This can occur if you are running Windows in safe mode or if Windows Installer is not correctly Installed


Thanks for your help
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#6
computerwiz12890

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Download Dial-a-fix from http://fileforum.bet...ll/1131569373/2

When you download it, double-click on it to extract all of its files. Then open the folder it creates. Double-click on the file called Dial-a-fix.

Look at the middle-left section called MSI. Click on the box called Fix Windows Installer and make sure all of its sub-boxes are checked too.

Now, at the bottom-left corner, click on GO.

Restart your computer when it is finished fixing. Let me know if this solves your Windows Installer problem.

Edited by computerwiz12890, 07 May 2006 - 05:44 PM.

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#7
Retired Tech

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Click start then run, type regedit then press enter

Go to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security

DELETE the Security key

Reboot

Try updating

http://update.micros...t.aspx?ln=en-us
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#8
Achilarre

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Ok I checked everything and hit GO

It is still going..the first 3 boxes ran right away, then when it got to Reregister Windows INstaller it seems to be stuck there....should this be taking all this time..I have not cancelled it yet
'


thanks!
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#9
computerwiz12890

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I think it is takin a while because of your previous problem:

cannot backup registry key (access is denied)


Cancel it and do Keith's suggestion first. Afterwords, if you still have problems, do Dial-a-fix again.
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#10
Achilarre

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I did what Keith said...then the update didnt work got:

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem

Then I tried Dial a fix and it still gets stuck on reregister

thanks
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#11
computerwiz12890

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When did you first notice this Windows Installer problem?

Edited by computerwiz12890, 07 May 2006 - 06:13 PM.

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#12
computerwiz12890

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i cant boot in safe mode

You can't boot into Safe Mode??

I think we've got a bigger problem here than just Windows Installer.
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#13
Achilarre

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I did a Repair Install of XP a few weeks ago..ive had the W.I. problem ever since.
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#14
computerwiz12890

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Same thing with Safe Mode? Couldn't do it since then?
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#15
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What options did it give to resolve it?
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