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Cant install anything (Windows Installer not working)


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#16
Achilarre

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yes problems started after repair install

what options did what give?
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#17
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The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem
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#18
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i had nothing listed...just FAQ
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#19
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Click Start then run type regsvr32 wuaueng.dll and click OK

Reboot
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#20
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i ran..said it was successful..and rebooted

what should i do now?

thanks again
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#21
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Try Microsoft Update
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#22
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no go:

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions



and Dial a fix still does not work

thanks
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#23
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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor



If no change

You can use this guide to repair XP

Possibly, you will need to boot the PC and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install


XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#24
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defragmenter is still running..been an hour, is that ok?

also I have the original Operating System CD..is that what I should use when I go to the next step?

thanks
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#25
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It is if you haven't done it for an while, is there a lot of red?

You use the XP CD (Operating Sysytem CD), if you use the wrong one, it will say
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#26
Achilarre

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yes there is a ton of red....still only at 48% after over an hour
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#27
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You want to see this

[attachment=8328:attachment]
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#28
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yeah mine is nothing like that..its at 65% now...so this is good that we are doing this, thanks

do you think if we end up doing a OS repair install again the installer problem will be fixed?

this all started after i did the repair install, i wasnt able to run the update for the service pack
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#29
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Hopefully, it will be resolved ahead of the repair, if not, there are other sources for all the updates
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#30
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ok thanks..i think we got another hour before the defragmenting is done...

i cant install any software from CDs either...thanks again...
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