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Can't open up Internet Explorer and


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#1
B_Bond

B_Bond

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Ok, I use Firefox but my roommate's stuck on IE so the IE thing is really for her.

But as far as seeing the contents of my C:/, I find that really odd. Anyways, here's the log

Logfile of HijackThis v1.99.1
Scan saved at 1:48:05 AM, on 5/8/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER COMMUNICATOR\XCOMMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER SCAN SERVER\BDSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\BDMCON.EXE
C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\BDNAGENT.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\NERD STUFF\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [BitDefender Communicator] "C:\Program Files\Common Files\Softwin\BitDefender Communicator\\xcommsvr.exe"
O4 - HKLM\..\RunServices: [BitDefender Scan Server] "C:\Program Files\Common Files\Softwin\BitDefender Scan Server\\bdss.exe"
O4 - HKLM\..\RunServices: [BitDefender Live! Init] "C:\Program Files\Softwin\BitDefender8\bdinit.exe"
O4 - HKLM\..\RunServices: [MSNIA] C:\PROGRA~1\MSN\MSNIA\MSNIASVC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD4\V6\YHEXBMES.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD4\V6\YHEXBMES.DLL
O12 - Plugin for .wmv: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .avi: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npavi32.dll
O12 - Plugin for .ipp: C:\PROGRA~1\INTERN~1\Plugins\npimth32.dll
O12 - Plugin for .ipt: C:\PROGRA~1\INTERN~1\Plugins\npimth32.dll
O16 - DPF: {670821E0-76D1-11D4-9F60-009027A966BF} (YouBet Secure Data Transfer Control) - http://racing.youbet...s/ybrequest.cab
O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet...ls/YBUICtrl.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co...ls/DigWebX2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {908F3C82-B57E-11D4-BF33-00A0CCE8754B} (TInterActXInstallObject) - http://www.mathxl.co...ActXInstall.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O21 - SSODL: W32Time - {C259722F-DF79-9744-DC6E-07E2894E456D} - C:\WINDOWS\help\SECAUTH.HLP
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#2
greyknight17

greyknight17

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Welcome to GTG.

I'm almost positive this is a bad file, but let's double check. I want you to upload this file (C:\WINDOWS\help\SECAUTH.HLP) to http://virusscan.jotti.org and report back what it found.

Make sure you turn off any antivirus programs you have running while performing the online scan below. Using Internet Explorer, run a virus scan at http://www.kaspersky.com/virusscanner Click on 'Launch Kaspersky Anti-Virus Web Scanner' and install the ActiveX component from Kaspersky. Click Yes and it will begin downloading the latest definition files. Once that's done, click on 'Scan Settings' and make sure the following are selected:

Scan using the following Anti-Virus database:
- Extended

Scan Options:
- Scan Archives
- Scan Mail Bases

Click OK. Now under select a target to scan, select 'My Computer'. It will start and scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the 'Save as Text' button. Save the file to your desktop. Copy and paste that information in your next post.
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#3
B_Bond

B_Bond

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Thanks for the welcome.

Using that jotti virus scan, it found nothing concerning that file.

And as far as the other thing, I can't open internet explorer. I'm running on Firefox for now.
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#4
greyknight17

greyknight17

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Jumped the gun there....I take it back. That file is actually legitimate. Should have taken a minute more to look at it :whistling:

Try this (use the Java version):

Go to http://www.trendmicr...tro/default.asp and click on that link to run the free scan. Check the box to accept the terms of use. Then click on Launching HouseCall button. If you have Java installed, click on the first button (that says Starting HouseCall). Otherwise, choose the second one to download an ActiveX version. You will get a security warning. Click on Run. Under Quick Select, choose the option that scans the whole computer and click Next. The scan should begin. After it's done scanning, get the log and post it here.

Do you get any error message when you try to open Internet Explorer?
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