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nero.exe has encountered a problem


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#1
tekh

tekh

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can someone help me figure nero.exe problem out
everytime i try start nero to make any kinds of cds/dvds it wont start n
a message will appear sayin nero.exe has encountered a problem
thnax
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#2
sarahw

sarahw

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Have you installed any other conflicting software?
Re-installing the program would be the best thing to do.
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#3
tekh

tekh

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i have another cd burning software but its not the problem because i got it after nero was not workin
n i did try reinstalling nero. i dont know wat else to do with...
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#4
sarahw

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Has Nero ever worked?
Are there any other details in the message?
What exactly is the message?
What version are you trying to use?

http://www.nero.com/eng/Support.html

Edited by sarahw, 08 May 2006 - 03:15 AM.

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#5
ZEUS_GB

ZEUS_GB

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Hello tekh and welcome to G2G!

Have you tried to restoring your system to a time in which it did work?
Are there any errors logged in the event logs?
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#6
tekh

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nero was working in starting and im using nero 7
the error is "Nero.exe has encountered a problem and needs to be closed."
n then it asked me whether i want to send the error info to microsoft or not and
i clicked on dont send everytime i get that message
i tihnk the problem is with ModName: bcgcbpro730.dll
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#7
ZEUS_GB

ZEUS_GB

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Have you installed the latest updates for Nero?
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