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linksys WRK54G


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#1
s62

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First of all, if anyone is considering this router (it's often packaged with a wireless adapter), don't get it. Safe yourself some time.
That said, HELP!

I'm new to this community, so forgive me if I make any n00bish mistakes. At any rate, I just purchased a Linksys WRK54G Wireless-G router plus WUSB54G Wireless-G USB network adapter. This nice little package looked like it would be a dream to set up... especially after setting up and running large networks for FEMA and other companies.
I was wrong :whistling:
After having gone through the setup process to connect my desktop PC to the router several times, I cannot get the router to function properly.
When using the installation CD (which simply details the obvious routine of connecting your router and setting it up), I get a network connection on my pc ok. It claims that my 100mb connection is up and running. Yet, when it gets to the last step to "Check Connection", it messes up, saying that the router won't connect to the internet. I've tried switching up cables, turning the modem and router on and off, etc., but can't get it to recognize the internet, even though my computer claims to see it. So, I can prematurely exit the router software setup, and try to use the supposed network connection, but it won't work.

If I follow the manual's instructions (which simply consists of following the same steps, but doing them before turning on the pc, afterwhich I connect to a remote IP to setup my router), I get a similar problem. I can go through the website's setup fine, and my computer acts like theres a valid connection. [bleep], I'm connecting to linksys's IP, so there must be something happening. Again, however, I can't configure my browser or any other app to work with the net, and besides my systray icons, and the lights on the router, they may as well be no connection.

The third thing I tried was using the linksys website (which is a headache). For one thing, it doesn't appear that my product is even supported. But there is a setup program that supports my router, and that acts very much like the setup program on the CD-ROM. Setup goes great with the downloadable program, up until a certain point (when it's doing the internet check), that it gives me a rather random error message saying the my router isn't supported! How odd, since the page before says that it is...


At any rate, does anyone have any idea where to start? I don't know what info you guys need... I'm on a DSL connection with a DHCP assigned IP. However, the software seems to detect and account for all those settings. All the IP info, etc., looks good. I'm running Windows XP home on this pc (I know, ug...). If you need to know anything else, just let me know.
Thanks for your time guys, and I look forward to taking part in this IT community.
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#2
SirMrX

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Make sure your firewall (windows, norton whatever) is turned off. I'd reset the router back to its default settings and follow instructions again.
After you install and still can't connect to the internet see if you can connect to the router thru the IP address 192.168.1.1.
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#3
s62

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So I've cut off the firewall. I've also done the factory reset on the router 4 times. I've done manual installs, CDROM installs, and the NetSet online installs. Done work. Oddly enough, when I get the routher setup using the manual install (plug everything up, boot up the pc, go to 192.168.1.1) I can go to the linksys IP (192...) and work with that site, and save my config, etc. But I still can't connect to other pages or utilize the net. Even after a reboot, and turning on/off my modem.
Any ideas?
I did a live chat w/ someone from linksys, and I think they got just as frustrated as I did, b/c everytime they suggested something, I had already done it, at least twice. Finally she recommended that I take it back to the store and get a new one :whistling: I'd prefer not to, as I have a sinking feeling it would do it again.
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#4
SirMrX

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Maybe I missted..but do you have cable modem or DSL? It does make a difference how you setup your router. If you have DSL you'll have to set your router to PPOE and put in your username and pwd like you would when you dial in.
For cable modem you don't have to change anything
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#5
s62

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I'm on DSL, so I'll try setting the router to PPOE, although it didn't appear that I needed to originally. Perhaps that will help...
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#6
SirMrX

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You'll need your username and pwd when you set it for PPOE. Im curious to see if that worked for you or not. Post back let us know
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