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files renamed; wrong size on folders and files


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#1
Sweet-Dreamzzz

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I noticed some of my files have changed and the titles were renamed with strange characters such as (-__.N_p),(__v_%#.h:whistling:,(_mS#t_._qt) etc. When I attempt to delete the entire folders with the strange files inside it says, "Cannot delete access is denied make sure disk is not full or write protected and that file is not currently being used. I try to delete the individual files within the folders and it gives me the error message, "cannot delete file: file system error 1026." When I choose some of the folders individually it reports 0 bytes, 0 files, and 0 folders yet they are there. When trying to delete them I have also gotten the message that the file names were too long. Changing the file names however is impossible it will not let me do that. It has even given me the message that the files don't exist on some of my attempts to delete them. On the drive D properties it shows used space 124 GB and free space to be 62 GB & 186 Capacity: however some of the folders properties are reporting size to be much larger than it actually is; for instance one folder is reporting to be 2.44TB in size. Some of these folders are backed up which I am thankful for but some are not; does this mean I have lost everything within those folders? When I try to run defrag it says: windows cannot defragment this drive because it appears to be a CD-ROM or network drive, or a drive that was compressed by an unsupported disk-compression program. ID No. Defrag0010. When I try to run ScanDisk it says: ScanDisk cannot check this drive now because the disk is not properly formatted, or a program such as a disk utility has locked it. Format the disk or wait for the utility to finish, and then restart ScanDisk. Any help would be greatly appreciated.
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#2
Retired Tech

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The file renaming is a concern, run through part one then run through the malware removal guide

This will rebuild the registry and also replace missing or corrupt system files

Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, give it a minute to arrive at the prompt with a flashing cursor then type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

When Windows has loaded, click start, all programmes, accessories, system tools, system information, tools then run system file checker and replace any files it asks for from the 98SE CD then reboot.

When it has loaded to the desktop, click start, programmes accessories, system tools to run disc clean up, then run disc defragmenter from system tools

This part is optional


Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor


Please go here:

Malware Removal Guide


You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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#3
Sweet-Dreamzzz

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Thanks so much for the reply. I did everything step by step as you asked me to do except for the things it would not let me do. I ran adaware and removed a few pests as well. I ran spybot and found one more that I removed. And I downloaded the Tune up 2006 trial (nice) and ran it. It found the files that had changed names but then it was unable to delete them. I ran scandisk on drive c this morning it found no errors, but it will not allow me to do anything on drive D. I took some quick shots of the messages I get when I attempt to rid myself of the files and of some error messages in case sending these by email would prove to be helpful. I also took shots of the folders and weird names so that one might have a better idea of what is happening. I am very grateful for your help. Any more suggestions would be wonderful. If you think the pics would be helpful just let me know where to email them. Again thanks!
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#4
Retired Tech

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If you click add reply then look for add attachment, browse, add in to post, you can put them here
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#5
Sweet-Dreamzzz

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attachment
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#6
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Click add reply, not fast reply, below the box, look for browse, click it, locate the file, click add this attachment

[attachment=8404:attachment]

put the cursor into a new line in the text box, click add in to post

[attachment=8405:attachment]

Click add reply
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#7
Sweet-Dreamzzz

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tryin to add attachment again

Edited by Sweet-Dreamzzz, 13 May 2006 - 11:48 AM.

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