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antivirus subscription ran out now I'm swamped

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About three weeks ago my norton subscription ran out and now I'm covered in virus', and spyware. I have done everything your site said to do. I ran and fixed with spybot s&d, spyware doctor, ad-aware se, and cw shredder. I have immunized, updated, and everthing with the exception of doing a housecall from trend micro because I keep getting kicked offline. I get a internet explorer encountered a problem and needs to shut down message. Here's my HJT log. I'm new to your forum and would GREATLY apprecieate any help you can give. Thanks in advance.Logfile of HijackThis v1.99.1
Scan saved at 5:48:57 PM, on 3/6/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\sf\sf.exe
C:\Documents and Settings\Pimp Daddy\Application Data\eetu.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Documents and Settings\Pimp Daddy\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
F3 - REG:win.ini: run=C:\WINDOWS\System32\soft.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,c:\program files\comcast\security manager\app\SecurityManager.exe
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: Replace Search Ctl - {832BEBED-C3DA-4534-A2C2-B2FFF220C820} - C:\WINDOWS\System32\replaceSearch.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: searchforit - {C109664B-CEB1-420b-B353-D55A561536DD} - C:\WINDOWS\System32\SYSsfitb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\system32\tibs5.exe
O4 - HKLM\..\Run: [Web Service] C:\WINDOWS\system32\sm.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\dddd.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\dealhelper.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Kuhpmj.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [App32dll] C:\windows\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [Shellspl] spools.exe
O4 - HKLM\..\Run: [c3640366ab04] C:\WINDOWS\system32\emmailst.exe
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [DI2] "C:\DOCUME~1\PIMPDA~1\LOCALS~1\Temp\27.exe\27.exe"
O4 - HKLM\..\Run: [jaajq] C:\WINDOWS\system32\jrulbpi\jaajq.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [3F5k3Fl] odbcert.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Ercjxfas] C:\WINDOWS\system32\r?gedit.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\dddd.exe
O4 - HKCU\..\Run: [Web Service] C:\WINDOWS\system32\sm.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\system32\sysmonnt
O4 - HKCU\..\Run: [IouqRPJ8j] ntqathlp.exe
O4 - HKCU\..\Run: [sf] C:\Program Files\sf\sf.exe
O4 - HKCU\..\Run: [zkrq] C:\PROGRA~1\COMMON~1\zkrq\zkrqm.exe
O4 - HKCU\..\Run: [pruttct] C:\WINDOWS\system32\pruttct.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Pimp Daddy\Application Data\eetu.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [sfita] C:\WINDOWS\sfita.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\RunOnce: [pruttct] C:\WINDOWS\system32\pruttct.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: *.addictivetechnologies.com
O15 - Trusted Zone: *.admin2cash.biz
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.bettersearch.biz
O15 - Trusted Zone: *.c4tdownload.com
O15 - Trusted Zone: *.crazywinnings.com
O15 - Trusted Zone: *.finefind.nettraffic2cash.biz
O15 - Trusted Zone: *.iframe.biz
O15 - Trusted Zone: *.megapornix.com
O15 - Trusted Zone: *.newiframe.biz
O15 - Trusted Zone: *.overpro.com
O15 - Trusted Zone: *.private-dialer.biz
O15 - Trusted Zone: *.private-iframe.biz
O15 - Trusted Zone: *.sp2admin.biz
O15 - Trusted Zone: *.sp2[bleep]ed.biz
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted IP range:
O16 - DPF: ChatSpace Java Client - http://chat.facethej...va/cs4ms066.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {189E0ED1-5640-7E71-2B3C-525C77D788CA} -
O16 - DPF: {19BE867A-3F8B-2CE4-F417-37C3770DF97B} -
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {2114D6FC-553A-2BB8-0BD0-4431073E39AC} -
O16 - DPF: {2CA382C6-FCBD-1C24-7CE5-3C0319C7F7B3} -
O16 - DPF: {39E1BD06-17CE-6286-0803-58BB3E2DC148} -
O16 - DPF: {3B826679-0FE1-3C7B-A217-46954B00B673} -
O16 - DPF: {3B8F100A-7AEC-681B-746F-47963F056A75} -
O16 - DPF: {405AA25B-1E4E-78E5-6A96-39BA65853338} -
O16 - DPF: {43B51D42-A69E-6107-81A5-0D1C7A9875B8} -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-18.cab
O16 - DPF: {526C9553-09D7-261A-4BD9-00250DF8F26E} -
O16 - DPF: {59A3DB17-7241-7576-9085-1F2252AD517A} -
O16 - DPF: {5D6726B0-1C56-50C5-D496-4F8A01AB9FB6} -
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {62F21A6B-11A9-10AB-B159-7E6C0FE1F2B5} -
O16 - DPF: {6338CDA5-963A-1B7B-C5D0-657B5AC38E47} -
O16 - DPF: {6FB6D99E-71A2-2118-2E25-27ED76959A5B} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - http://www.advanceds...chbarsetup2.exe
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.webs...52/QDow_AS2.cab
O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} (VacPro.internazionale_ver4) - http://www.globalpho...ionale_ver4.CAB
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0018.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
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  • Retired Staff
  • 11,413 posts
This will take several steps to complete, but stick with us and we'll get it fixed.

Trun off system restore.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP

First thing you need to do is locate an anti-viral program and download it. There are several free ones out there or you can update your Norton.

Another free antiviral scan is one from Panda.


You will need to use Internet Explorer to download it.

Also there are some free trojan scans out there.

TDS3 from http://tds.diamondcs.com.au/

download & install the 30 day free trial, update it manually as described here http://tds.diamondcs...php?page=update as the trial version doesn't have auto update enabled

then press scan control & tick all the little boxes in the bottom part of that window, press save configuration and then close that window by pressing the red X in top right corner, then select system testing and select full system scan

Run adaware again.

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

Reboot and post a new log. :tazz:
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