once it gets to 0....a white bar goes across the bottom of the screen like it is loading but then it just sits there with the message on the screen.
another problem is....i can't use my keyboard, i'm assuming it's the virus. my number key light is on so i know it getting power but when i push the keys they don't work, even when i hit the caps lock key, the light doesn't turn on. I've unplugged the keyboard and plugged back in but same thing.
I've got a windows 2000 disc and a virus protection disc but when I put the virus prot. disc in before I reboot,,,,i hear it spinning but then nothing.
I called compaq help desk, they said it was something easy to fix over the phone but of course wanted me to pay $60.....can anyone help please???